Mortgage Operations Specialist
4 weeks ago
Estimated Salary: $65,000 - $85,000 per year
Job OverviewWe are seeking a detail-oriented Mortgage Operations Specialist to join our remote team. As a key member of our mortgage processing team, you will play a crucial role in preparing residential mortgage applications.
This position is ideal for individuals who thrive in fast-paced environments and excel at communication and organization.
Responsibilities:
- Pipeline Management: Oversee and manage a pipeline of mortgage loans with precision.
- Documentation Coordination: Collect and compile financial data, order appraisals, and verify employment and deposits.
- Application Evaluation: Assess loan applications, escalate as needed, and ensure files are complete before Underwriting.
- Customer Communication: Communicate with Loan Officers and borrowers to obtain necessary documentation and keep all parties informed.
- Workflow Prioritization: Ensure timely loan closings by managing workflow and coordinating with title companies, appraisers, and other vendors.
- Customer Service Excellence: Provide top-notch service to borrowers, loan officers, and other stakeholders.
- Compliance & Record-Keeping: Adhere to regulatory requirements, update Encompass, and maintain accurate records of loan statuses.
To succeed in this role, you should have:
- Experience: 2+ years in mortgage processing, with a solid background in the mortgage industry.
- Tech-Savvy: Proficiency in Encompass and experience with desktop underwriting programs.
- Knowledgeable: Familiarity with Conventional and Government (FHA/VA) loan requirements.
- Detail-oriented: Exceptional attention to detail and ability to make sound business decisions.
- Effective Communicator: Strong written and oral communication skills, adept at multi-tasking and working within tight deadlines.
We are committed to cultivating a culture of diversity, equity, inclusion, and belonging. Our company values reflect this commitment.
We offer competitive compensation, benefits, and opportunities for growth and development.
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