Medical Laboratory Technician 2

1 week ago


Nashville, Tennessee, United States Vanderbilt University Medical Center Full time

Job Listing: Medical Laboratory Technician 2 - Customer Support Specialist at Vanderbilt University Medical Center

About the Company: Vanderbilt University Medical Center (VUMC) is a premier institution located in Nashville, Tennessee, recognized for its commitment to healthcare, education, and research, with a mission to enhance health and wellness through outstanding patient care and innovative programs.

Job Summary:

Offering a $10,000 Signing Bonus and Relocation Stipend

As a Medical Laboratory Technician 2 - Customer Support Specialist at VUMC, your primary responsibility will be to effectively manage clinical and anatomical laboratory inquiries via telephone. You will leverage your laboratory knowledge and exceptional customer service abilities to provide prompt and accurate assistance to callers, utilizing various software applications to monitor and resolve inquiries.

Key Responsibilities:

  • Engage in enhancing the operations of the Laboratory Contact Center.
  • Exhibit expertise in utilizing the Contact Center ACD phone system and associated software tools.
  • Perform additional responsibilities as required.

Position Shift:

This is a full-time role based at Vanderbilt Laboratory Services, within the Customer Service Center, working the 3rd shift from Monday to Friday (10pm-6:30pm CST) with weekend and holiday rotations every 3rd shift. Candidates will be considered for certification within 120 days.

Unit Summary:

VUMC, recognized as the top hospital in Nashville and Tennessee by US News & World Report, is undergoing a significant transformation in its Diagnostic Laboratories. With plans for a new state-of-the-art laboratory spanning 110,000 sq ft and opportunities for professional advancement through the Professional Advancement Ladder (PAL), this environment fosters growth and allows you to contribute to complex and innovative medical cases.

VUMC Recent Accomplishments:

  • Ranked #1 Adult Hospital in Tennessee by US News & World Report
  • Named among the nation's 100 'most-wired' hospitals for cutting-edge medical technology
  • Recognized as one of the '100 Great Hospitals in America' by Becker's Hospital Review
  • Awarded Magnet designations and other honors for exceptional achievements in healthcare

Core Accountabilities:

  • Enhance team performance through impactful contributions
  • Utilize problem-solving skills to tackle complex challenges
  • Support and mentor less experienced team members

Core Capabilities:

  • Foster personal and professional development by identifying growth opportunities
  • Communicate effectively and build collaborative relationships
  • Deliver high-quality services with empathy and problem-solving acumen
  • Ensure compliance with quality standards, continuous improvement, and safety protocols
  • Effectively manage resources and make informed decisions based on data
  • Encourage innovation by generating ideas and adapting to change

Position Qualifications:

  • LIC-Medical Laboratory Act certification in Tennessee
  • LIC-Medical Technologist certification from the American Society for Clinical Pathology (ASCP)
  • 3 years of relevant professional experience
  • Associate's degree

Vanderbilt University Medical Center is committed to fostering an inclusive environment that promotes diversity and equal opportunities for all individuals. EOE/AA/Women/Minority/Vets/Disabled



  • Nashville, Tennessee, United States Vanderbilt University Medical Center Full time

    Job Listing: Medical Laboratory Technician 2 - Customer Support Specialist at Vanderbilt University Medical CenterAbout the Company: Vanderbilt University Medical Center (VUMC) is a premier institution in the fields of healthcare, education, and research, committed to enhancing health and wellness through outstanding patient care and innovative programs.Job...


  • Nashville, Tennessee, United States Vanderbilt University Medical Center Full time

    Job Listing: Medical Laboratory Technician 2 - Customer Support Specialist at Vanderbilt University Medical CenterAbout the Company: Vanderbilt University Medical Center (VUMC) is a premier institution located in Nashville, Tennessee, committed to excellence in healthcare, education, and research, with a mission to enhance health and wellness through...


  • Nashville, Tennessee, United States Vanderbilt University Medical Center Full time

    Job Listing: Medical Laboratory Technician 2 - Customer Service Center Specialist at Vanderbilt University Medical CenterAbout the Company: Vanderbilt University Medical Center (VUMC) is a premier institution located in Nashville, Tennessee, recognized for its commitment to healthcare, education, and research. VUMC is dedicated to enhancing health and...


  • Nashville, Tennessee, United States Vanderbilt University Medical Center Full time

    Job Listing: Medical Laboratory Technician 2 - Customer Service Center Representative at Vanderbilt University Medical CenterAbout the Company: Vanderbilt University Medical Center (VUMC) is a premier institution located in Nashville, Tennessee, recognized for its commitment to healthcare, education, and research, with a mission to enhance health and...


  • Nashville, Tennessee, United States Vanderbilt University Medical Center Full time

    Job SummaryThe Medical Laboratory Technician 2 - Customer Service Center Associate is responsible for providing exceptional customer service and technical support to callers with minimal guidance. This role requires a strong understanding of laboratory knowledge and the ability to communicate effectively with callers.Key ResponsibilitiesActively participates...


  • Nashville, Tennessee, United States Trustaff Full time

    About this JobAs a Medical Laboratory Technician, you will play a vital role in the diagnostic process by conducting patient tests and collecting and assessing samples. You will be responsible for setting up, calibrating, and operating laboratory equipment, ensuring sterility and accuracy in your results.Qualifications and Requirements1-2 years of recent...


  • Nashville, Tennessee, United States American Family Care Full time

    About the RoleAt American Family Care, we are seeking a skilled and compassionate Medical Laboratory Technician to join our team. As a Medical Laboratory Technician, you will play a vital role in ensuring the accuracy and reliability of laboratory test results, which are critical to patient care and diagnosis.Key ResponsibilitiesPre-Analytical...


  • Nashville, Tennessee, United States LabCorp Full time

    Job SummaryWe are seeking a highly skilled Clinical Laboratory Technician to join our team at LabCorp. As a Clinical Laboratory Technician, you will play a critical role in ensuring the accuracy and reliability of laboratory test results.Key ResponsibilitiesSpecimen Acceptance: Determine the acceptability of specimens for testing according to established...


  • Nashville, Tennessee, United States Triage Staffing Full time

    Position OverviewTriage Staffing is currently seeking a traveling Medical Laboratory Technician for an exciting opportunity.Job DetailsSpecialty: Medical Lab TechnicianDiscipline: Allied Health ProfessionalEmployment Type: TravelDuration: 13 weeksWeekly Hours: 36 hoursShift: 12 hours, nightsTravel Laboratory: Laboratory ServicesAs a Medical Laboratory...


  • Nashville, Tennessee, United States Triage Staffing LLC Full time

    Travel Laboratory Position: Laboratory ServicesLocation: Various LocationsShift Details: 8-Hour Day Shifts (12:00 AM - 12:00 PM) 40 hours per weekContract Duration: 13 WeeksJob Overview: Triage Staffing LLC is seeking a dedicated Mobile Medical Laboratory Technician to join our team. This role involves providing essential laboratory services across various...


  • Nashville, Tennessee, United States Triage Staffing Full time

    Position OverviewTriage Staffing is currently seeking a traveling Medical Laboratory Technician for an exciting opportunity.Job DetailsSpecialty: Medical Lab TechnicianDiscipline: Allied Health ProfessionalEmployment Type: TravelDuration: 13 weeksHours: 36 hours per weekShift: 12 hours, nightsPosition Summary: This role involves working in a dynamic...


  • Nashville, Tennessee, United States KA Recruiting Inc. Full time

    Job Title: Medical Laboratory TechnicianJob Summary:KA Recruiting Inc. is seeking a highly skilled Medical Laboratory Technician to join our team. As a Medical Laboratory Technician, you will play a critical role in the diagnosis and treatment of patients by performing various laboratory tests and procedures.Key Responsibilities:Utilize your technical skills...


  • Nashville, Tennessee, United States Triage Staffing Full time

    Position OverviewTriage Staffing is currently seeking a traveling Medical Lab Technician for an exciting opportunity.Role RequirementsSpecialty: Medical Lab TechnicianDiscipline: Allied Health ProfessionalEmployment Type: TravelWork Schedule: 36 hours per weekShift: 12 hours, nightsContract Duration: 13 weeksTravel Laboratory: Laboratory settingAbout Triage...


  • Nashville, Tennessee, United States Triage Staffing Full time

    Position OverviewTriage Staffing is currently seeking a traveling Medical Lab Technician for an exciting opportunity.Role DetailsSpecialty: Medical Lab TechnicianDiscipline: Allied Health ProfessionalEmployment Type: TravelWork Schedule: 36 hours per weekShift: 12 hours, nightsContract Duration: 13 weeksPosition Highlights:This role involves working in a...


  • Nashville, Tennessee, United States Triage Staffing Full time

    Position OverviewTriage Staffing is actively seeking a travel Medical Lab Technician for an exciting opportunity.Job Responsibilities & RequirementsSpecialty: Medical Lab TechnicianDiscipline: Allied Health ProfessionalEmployment Type: TravelWork Schedule: 36 hours per weekShift: 12 hours, nightsContract Duration: 13 weeksTravel Laboratory PositionLocation:...


  • Nashville, Tennessee, United States American Family Care Full time

    Job Title: Medical Laboratory TechnicianBenefits and PerksFlexible scheduling optionsCompetitive benefits packageOpportunities for career growth and developmentCollaborative and supportive work environmentJob SummaryAs a Medical Laboratory Technician at American Family Care, you will play a critical role in ensuring the accuracy and reliability of laboratory...


  • Nashville, Tennessee, United States KA Recruiting Inc. Full time

    Job Summary:We are seeking a highly skilled Medical Laboratory Technologist/Technician to join our team at KA Recruiting Inc. in Nashville, Tennessee.Job Details:Full-time, permanent hire in a Generalist Laboratory SettingRotates through various departments, including Hematology, Chemistry, Coagulation, Urinalysis, Microbiology, and moreComprehensive...


  • Nashville, Tennessee, United States KA Recruiting Inc. Full time

    Job Opportunity at KA Recruiting Inc.About the Role:We are seeking a skilled Microbiologist Laboratory Technician to join our team at KA Recruiting Inc. in a Microbiology MT/MLT Position in Nashville.Key Responsibilities:Evening or Night Shift availability is required.Microbiology, serology, and infectious diseases expertise is essential.Reference lab...


  • Nashville, Tennessee, United States Cross Country Allied Full time

    Position Overview:Cross Country Allied is in search of a skilled Histology Laboratory Technician for a local contract opportunity.Job Details:Specialty:Histology TechnicianField:Allied Health ProfessionalContract Duration:13 weeks, 40 hours per weekWork Schedule:8-hour shifts, eveningsEmployment Type:Local ContractRole Summary:The Histology Laboratory...


  • Nashville, Tennessee, United States Vanderbilt University Medical Center Full time

    About Vanderbilt University Medical Center: Situated at a pivotal point in Nashville, Tennessee, VUMC is a hub of education, research, and patient care. Our community comprises diverse professionals dedicated to making a meaningful impact in healthcare. At Vanderbilt Health, we value diversity as a cornerstone of excellence and innovation, fostering an...