Patient Care Coordinator
3 days ago
Doylestown Health is seeking a highly skilled Patient Care Coordinator to join our team. As a Patient Care Coordinator, you will play a critical role in ensuring the delivery of high-quality patient care and services.
Key Responsibilities- Implement and maintain quality standards and guidelines to achieve recognition and benchmark primary care.
- Identify, educate, support, and coach team members on proper documentation processes associated with quality recognitions.
- Coordinate optimal transitions of care through communication with patients, caregivers, clinicians, facilities, and other stakeholders.
- Communicate with and schedule appointments according to care standards, using guidelines to identify and close care gaps, provide support and education on self-management of chronic illnesses as prescribed in physicians' treatment plans.
- Facilitate team meetings with physicians and clinical staff to discuss high-risk patients, enhance the role of medical assistants, and develop initiatives to organize and maintain optimal patient care quality.
- High school diploma or equivalent.
- Medical assistant diploma from an accredited vocational institution or a community college course in medical assisting.
- Current medical assistant certificate preferred.
- Minimum 3 years of recent experience working in a medical facility as a medical assistant preferred.
- Primary Care Office experience preferred.
- Microsoft Office experience required.
- Current health records with the appropriate immunizations to work in the healthcare field (hepatitis B and tuberculosis).
- Knowledge of healthcare field and medical office protocols/procedures.
- Knowledge of specific assisting tasks related to particular medical practice.
- Knowledge of information that must be conveyed to patients and families.
- Communication skills.
- Skill in tact and diplomacy in interpersonal interactions.
- Skill in understanding patient education needs by effectively sharing information with patients and families.
- Ability to learn and retain information regarding patient care procedures.
- Ability to project a pleasant and professional image.
- Ability to plan, prioritize, and complete delegated tasks.
- Ability to demonstrate compassion and caring in dealing with others.
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