General Manager High Rise Position

2 days ago


Long Beach, California, United States FirstService Residential Full time
Job Summary

We are seeking a highly skilled and experienced General Manager to oversee the daily operations of our high-rise residential community. The successful candidate will be responsible for ensuring the smooth execution of Association business, maintaining a high level of customer satisfaction, and fostering a positive working relationship with the Board of Directors, residents, and staff.

Key Responsibilities
  • Acquire a thorough understanding of Community governing documents and ensure compliance with all requirements.
  • Develop and implement effective staffing plans, recruit, hire, train, and supervise building staff, ensuring the highest level of service delivery.
  • Proactively inspect building and exterior common areas, identify maintenance needs, and ensure timely repair and maintenance activities.
  • Ensure all fire, life, and safety systems are operable, and evacuation plans and emergency procedures are documented and understood by staff and residents.
  • Prepare concise, yet detail-oriented, board meeting packets, and attend and participate in Board and committee meetings.
  • Monitor the financial position of the Association, present monthly financial reports, and ensure the annual budget is distributed in a timely manner.
  • Administer the Annual Election and meeting, and ensure annual CPA audit/review is completed and distributed within 120 days of year-end.
Requirements
  • Bachelor's degree in public administration, business administration, or a related field preferred.
  • Minimum of three years of successful high-profile community management experience or equivalent professional experience in a related field.
  • Excellent general math skills, strong user of Microsoft Office tools, and strong written and verbal communication skills.
  • Ability to lift 25lbs, sit for extended periods, and communicate effectively with clients.
What We Offer
  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.


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