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Office Operations Manager

2 months ago

Malden, Massachusetts, United States Classic Cleanouts Full time

We are seeking a highly organized and detail-oriented Administrative Coordinator to join our team at Classic Cleanouts. This full-time position involves a combination of administrative tasks, customer service, and marketing support.

Key Responsibilities:

  • Administrative Support: Provide friendly customer service, handle day-to-day administrative tasks, and maintain a clean and organized workspace.
  • Scheduling and Coordination: Book and manage job appointments, estimates, and client follow-ups, ensuring timely and efficient communication.
  • Financial Management: Send invoices, process payments, and generate reports, maintaining accurate financial records.
  • Customer Service: Interact with customers to address their needs promptly and professionally, providing top-notch service.
  • Marketing Support: Assist in managing marketing campaigns, scheduling events, and creating promotional materials, helping to drive business growth.
  • Office Management: Oversee office tasks, manage office equipment, and maintain a safe and healthy work environment.

Qualifications:

  • Strong Communication Skills: Excellent written and verbal communication skills, with the ability to effectively interact with customers and colleagues.
  • Positive Attitude: A friendly and positive attitude, with excellent phone etiquette and a strong commitment to customer satisfaction.
  • Administrative Experience: Previous experience in administrative assistance and office management, with a strong understanding of office procedures and protocols.
  • Organizational Skills: Ability to prioritize tasks, multitask effectively, and maintain a high level of organization and attention to detail.
  • Technical Skills: Proficiency in Microsoft Office and familiarity with office equipment, with a strong understanding of software applications and systems.
  • Marketing Knowledge: Experience in marketing or related fields is a plus, with knowledge of marketing principles and practices.
  • HubSpot and Constant Contact: Familiarity with HubSpot and Constant Contact is beneficial, with the ability to effectively use these tools to drive business growth.