Barber Shop Operations Manager

2 weeks ago


Malden, Massachusetts, United States Floyd's 99 Barbershop Full time
About the Role

We are seeking a highly motivated and experienced Barber Shop Assistant to join our team at Floyd's 99 Barbershop. As a key member of our operations team, you will play a vital role in delivering exceptional customer experiences and driving business growth.

Key Responsibilities
  • Provide exceptional customer service and ensure a positive experience for all clients
  • Partner with the Shop Leader to maintain high standards and support the team in achieving business objectives
  • Be a positive representation of the Floyd's Barbershop brand and promote a culture of service and teamwork
  • Cultivate an environment where education and improvement are encouraged, and support Barbers and Stylists in building their business
  • Active participation in recruiting efforts and communication of company updates to the team
  • Manage Month End, Inventory, and Purchase Order processes
Requirements
  • 3+ years of experience behind a chair as a Barber or Stylist in a fast-paced environment
  • 1+ year of management experience
  • Passion for building and promoting a culture of service and teamwork
  • Active Cosmetology or Barber license in the state of employment
  • Full-time availability
What We Offer
  • Hourly guarantee of $22-23/hour, plus service and retail incentives, and tips
  • Attainable bonus potential based on sales performance
  • Full health benefits (Medical, Dental, Vision)
  • Parking stipend of $40 a month
  • Employee Assistance Program (discounted or free counseling, financial planning, child and elderly care assistance, legal assistance, and more)
  • Ongoing training and education
  • Career path options within operations, education, and the Home Office
  • Fun and relaxed environment where individuality is not only embraced, but celebrated
  • Free Services monthly
  • Discounts on product
  • Locations nationwide should you ever want or need to relocate


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