Pharmacy Operations Manager

2 weeks ago


Malden, Massachusetts, United States Walgreens Full time
Job Description:

As a Pharmacy Operations Manager at Walgreens, you will be responsible for overseeing the day-to-day operations of the pharmacy, ensuring efficient workflow and a positive patient experience. This role requires strong leadership and communication skills, as well as the ability to work independently and as part of a team.

Key Responsibilities:
  • Oversee the selection, scheduling, and development of pharmacy technician personnel
  • Lead training, coaching, and performance management of pharmacy technicians
  • Make decisions regarding performance management, including discipline and termination
  • Assist pharmacist in the delivery of patient care, including patient registration, prescription data entry, and preparation of medications for patients
  • Complete patient and physician calls under the supervision of a pharmacist
  • Exercise independent judgment to delegate, direct, and assign non-clinical work in the pharmacy
  • Ensure tasks are completed on-time and hold others accountable for efficient workflow
  • Manage core pharmacy workflow and drive excellence in pharmacy operations
  • Coordinate and organize pharmacy daily schedule of activities
  • Recommends allocation of pharmacy hours
  • Assure the pharmacy is clean, neat, orderly, and stocked with adequate supplies
Requirements:
  • High School Diploma, GED, or equivalent
  • PTCB or ExCPT certification (except in Puerto Rico)
  • One year of work experience as a pharmacy technician in a retail or hospital setting
  • Must be fluent in reading, writing, and speaking English (except in Puerto Rico)
  • Requires willingness to work flexible schedule, including evening and weekend hours
Preferred Qualifications:
  • Previous people management/ leadership experience
  • Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation


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