Pet Paradise Resort Assistant Manager

4 weeks ago


Fleming Island, Florida, United States Pet Paradise Resort Full time

About the Role

We are seeking an experienced Assistant Manager to join our team at Pet Paradise Resort. As an Assistant Manager, you will play a key role in overseeing the daily operations of the resort, ensuring the highest standards of conduct, cleanliness, and safety are maintained.

Key Responsibilities

  • Supervise and manage the resort team, providing guidance and support to ensure excellent customer service and a safe environment for pets.
  • Develop and implement strategies to increase sales and promote new business, working closely with the Resort Manager to achieve goals and objectives.
  • Assist with employee documentation, scheduling, and training, ensuring all staff members are equipped to provide exceptional care and service.
  • Communicate effectively with customers, addressing concerns and resolving issues in a professional and courteous manner.
  • Perform opening and closing duties, as well as other tasks as assigned by the Resort Manager.

Requirements

  • One to two years' experience in a supervisor or management role, preferably in a retail, restaurant, or hospitality environment.
  • Strong leadership, communication, and collaboration skills, with the ability to guide, direct, and motivate employees.
  • Ability to resolve conflict and negotiate with others, ensuring a positive and respectful work environment.
  • Detail-oriented and focused on results, with a desire to ensure all goals are met or exceeded.
  • Comfortable working in a fast-paced environment, with flexibility to adapt to changing circumstances.

Perks and Benefits

  • Complimentary Pet Day Camp and 30 days of complimentary pet boarding (non-holidays).
  • On-demand pay with DailyPay, discounted veterinary care and grooming services, and dog/cat adoption assistance.
  • Fitness reimbursement, paid time off, and 401(k) with company match.
  • Health, dental, and vision insurance (full-time status).

About Pet Paradise Resort

Pet Paradise Resort is a full-service pet care destination dedicated to providing premium care for pets. Our resort-style pet day camp and care, professional pet grooming, low-stress and high-quality veterinary care, and overnight boarding all under one roof. We are a drug-free, smoke-free, equal opportunity employer, committed to providing a safe and inclusive work environment for all employees.



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