Branch Manager
4 weeks ago
As a Branch Manager at PNC, you will be responsible for leading all aspects of branch performance. This includes driving revenue and customer loyalty through consultative interactions with clients, and solutions that help them achieve financial well-being. You will create a differentiated customer experience, making banking easy in an omni-channel environment. You will collaborate with a broad range of ecosystem partners, and be accountable for risk management and compliance. You will build a high-performing team through the attraction, onboarding, coaching, and development of branch team members.
Key Responsibilities- Grow branch revenue through the acquisition and share-of-wallet growth of consumer and business households, and through collaboration with ecosystem partners.
- Drive business banking results primarily through business development and community involvement activities.
- Coach to consultative selling to drive results and enable customer financial well-being.
- Manage and coach to the delivery of a differentiated client experience.
- Lead effective problem resolution, making banking easy for customers.
- 3+ years of related experience.
- Competencies in Branch Banking Services, Digital Awareness, Effective Communications, Managing Multiple Priorities, and Sales Management.
- No degree required, but a comparable combination of education, job-specific certification(s), and experience may be considered.
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include medical/prescription drug coverage, dental and vision options, employee and spouse/child life insurance, short and long-term disability protection, 401(k) with PNC match, pension and stock purchase plans, dependent care reimbursement account, back-up child/elder care, adoption, surrogacy, and doula reimbursement, educational assistance, and a robust wellness program with financial incentives.
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