Senior HR Systems Support Specialist

1 week ago

Emeryville, California, United States LHH Full time
Job Title: Senior HR Systems Support Specialist

LHH is seeking a highly skilled Senior HR Systems Support Specialist to join our team in Emeryville, CA. As a key member of our HR team, you will play a critical role in managing the security, configuration, and upkeep of our HR systems.

Key Responsibilities:
  • Collaborate with the HRIS Manager to gain in-depth knowledge of the UKG HRIS and Learning Management Systems.
  • Provide comprehensive HR support by managing processes for new hires, transfers, terminations, and reporting.
  • Investigate and resolve issues while recommending process enhancements.
  • Address the needs and requirements of departments and end-users.
  • Engage proactively with the HR team on special initiatives.
  • Offer administrative support, including handling disability claims, unemployment claims, monthly anniversary gift distributions, and department mail.
  • Maintain HRIS tables in UKG as directed by the HRIS Manager.
  • Conduct periodic audits to ensure data integrity.
  • Assist in testing new system setups and events like employee data migrations, performance evaluations, benefits open enrollment, and learning management tasks.
  • Manage the HR support email, ensuring compliance with internal service level agreements.
  • Help document HR systems programs.
  • Address employee account inquiries.
  • Provide assistance with UKG UTM (Time Management).
  • Support the HRIS Manager during SOX reviews and internal audits.
  • Act as the Skillsoft (eLearning) Administrator.
  • Oversee required posting boards for all GO employee locations.
Requirements:
  • A bachelor's degree is preferred.
  • A minimum of 3 years of experience in Human Resources.
  • Familiarity with HRIS platforms, particularly Ultimate Software systems, is a significant advantage, especially in employee record systems, benefits, payroll, compensation, performance management, talent acquisition, and learning management.
  • Proficiency in utilizing HRIS to generate and modify standard reports.
  • Ability to manage multiple projects amidst ambiguity and shifting priorities.
  • Strong research skills to address employee concerns and offer guidance or recommendations.
  • Exceptional attention to detail and data accuracy.
  • Basic knowledge of payroll processes is beneficial.
  • Ability to handle all HR and payroll information with confidentiality and professionalism.
  • Aptitude for asking the right questions to identify the needs and expectations of others.
What We Offer:
  • Competitive hourly rate: $41-$46/hour, depending on experience.
  • Full-time, regular office hours: Monday - Friday.
  • Contract position with a possibility of conversion to permanent employee.
  • Comprehensive benefits package, including medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan.

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