IT Support Specialist

2 weeks ago


Syracuse, New York, United States Mirabito Energy Products Full time
Job Title: IT Field Technician

At Mirabito Energy Products, we are seeking a highly skilled and experienced IT Field Technician to join our team. As an IT Field Technician, you will be responsible for providing hardware and software support services for our locations and staff, as well as installing, maintaining, and supporting our business technology needs.

Key Responsibilities:
  • Provide hardware and software support services for locations and staff
  • Install, maintain, and support business technology needs
  • Execute change requests and troubleshoot systems incidents to provide maximum customer uptime and minimize time to repair
  • Ensure corporate technology issues are identified, tracked, reported on, and resolved in a timely manner
Requirements:
  • High School Diploma or Equivalent
  • 2+ years of supporting end-user computing
  • Networking experience, including Ethernet cabling and termination
  • Excellent problem-solving skills, strong verbal and written communication skills, and strong interpersonal skills
  • Ability to multitask and juggle multiple critical issues and adapt to change
Working Conditions:
  • 75% travel required, mostly home same day
  • Flexible scheduling, Tuesday thru Saturday or Sunday thru Thursday, 11am - 8pm
  • Reliable vehicle required
  • Occasional lifting and carrying up to 50 pounds or climbing a ladder no more than 10 feet

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