Digital Knowledge Solutions Specialist

5 days ago


New York, New York, United States Averity Full time

**Job Overview**

Averity is a premier law firm seeking a talented individual to join our Information Services Department as a Digital Knowledge Solutions Specialist. This role will play a crucial part in implementing and managing innovative practice solutions that support the Firm's practices.

The successful candidate will work closely with Knowledge Management attorneys, Practice Group Managers, Legal Project Management staff, and IT teams to identify and implement effective technology tools and resources.

Key Responsibilities:

  • Manage the firm's practice systems, including configuration, feeds, data collections, and integrations with other systems.
  • Serve as a liaison between library systems (knowledge management), attorneys, support staff, and IT.
  • Assist with the development, implementation, and administration of databases that enable knowledge management and client service efficiencies.
  • Collaborate with lawyers and staff to identify and capture knowledge, expertise, and best practices using AI and other tools to simplify the KM process.
  • Promote firm-developed and acquired practice management systems and knowledge management tools by creating and conducting technology demos, leading training sessions, writing and presenting usage guides, and participating in educational events and presentations.
  • Monitor and evaluate the effectiveness of the firm's knowledge management activities and make recommendations for improvement.
  • Conduct periodic reviews of data and data points collected by various systems to ensure data quality and cross-compatibility.
  • Participate in the development and implementation of firm-wide initiatives related to knowledge management.

Requirements:

  • 3+ years of experience in knowledge management or innovation/applications team in a law firm (required) or professional services organization's legal department.
  • Proficiency in building wireframes and project plans.
  • A background in tech (Software Development in particular) is highly desirable.
  • A strong understanding of AI prompts, solutions, and the ability to work with KM attorneys and teach them the firm's new initiatives in a way that makes sense to them.
  • Proficiency in diagramming solutions like Visio or Lucidchart and understanding of UML and wireframing an application.
  • Very strong documentation skills, including technical diagrams and user/support manuals.
  • Demonstrated ability to develop and implement effective knowledge management solutions.
  • Excellent communication and interpersonal skills, with the ability to work effectively with lawyers and staff at all levels of the organization.
  • Experience with knowledge management tools and technologies, including document management systems, intranets, databases, and collaboration tools such as Lexus, Westlaw, and Fastcase.
  • Bachelor's degree in Computer Science, Information Technology, or a related field.

**Salary:** The estimated salary for this position is $115,000 - $145,000 per annum, depending on experience and qualifications.



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