Technical Field Support Specialist
9 hours ago
We are seeking a highly skilled Technical Field Support Specialist to join our team at ACL Digital. This is a 12-month contract position based in Elmhurst, NY.
Estimated Salary:$85,000 - $110,000 per year, depending on experience.
Job DescriptionThe successful candidate will be responsible for providing technical support and maintenance services for our IT infrastructure in office environments, reservation centers, and airport locations. Key responsibilities include:
- Providing service and customer support during field visits or dispatches;
- Diagnosing errors or technical problems and determining proper solutions;
- Producing timely and detailed service reports;
- Documenting processes and procedures;
- Collecting and analyzing performance data to provide technical assistance;
- Tying workflow to schedule and ensuring efficient service delivery;
- Accurately documenting solutions related to complex issues;
- Creating workaround procedures when standard procedures have failed and ensuring issues are resolved;
- Troubleshoots and develops technical solutions related to software and setup errors for field engineers, technicians, and customers;
- Building positive relationships with customers and internal stakeholders.
To succeed in this role, you will need:
- Excellent problem-solving and analytical skills;
- Strong communication and interpersonal skills;
- Ability to work independently and as part of a team;
- High level of technical expertise and knowledge of IT systems and infrastructure;
- Ability to use a ladder and perform physical tasks as required;
- Familiarity with ACL Digital's products and services.
We offer a competitive compensation package, including:
- A generous salary range of $85,000 - $110,000 per year;
- Ongoing training and professional development opportunities;
- Opportunities for career advancement within the company;
- Comprehensive benefits package, including health, dental, and vision insurance;
- Paid time off and holidays.
-
Field Service Technician
7 hours ago
New York, New York, United States Canon Solutions America, Inc. Full timeAbout the RoleCanon Solutions America, Inc. is seeking an experienced Field Service Technician to provide technical support for our customers in the New York area.The successful candidate will be responsible for diagnosing and repairing complex technical issues with Canon equipment, as well as providing exceptional customer service and support.Diagnose and...
-
Technical Support Specialist
1 month ago
New York, New York, United States Tech Tammina Full timeRole: As a key member of the Tech Tammina team, we are seeking an experienced Operational Support Specialist to provide onsite technology support and ensure the smooth operation of our hardware and software infrastructure.Responsibilities: Provide day-to-day technical support for our onsite technology infrastructure Deploy and configure applications to meet...
-
Technical Support Specialist
1 month ago
New York, New York, United States IPolarity LLC Full timeJob Title: Technical Support SpecialistJob Summary:IPolarity LLC is seeking a skilled Technical Support Specialist to provide computer and software-based technical support, systems analysis and administration, and information services in a multi-vendor/multi-solution environment. This role is responsible for supporting all client Offices around the globe....
-
Technical IT Support Specialist
4 weeks ago
New York, New York, United States Trigyn Technologies Inc Full timeTrigyn Technologies Inc is seeking a skilled ICT End-user HW/SW Support professional to join our team in New York City. As a Technical IT Support Specialist, you will be responsible for delivering exceptional technical support services to our clients.Job DescriptionWe are looking for an experienced ICT End-user HW/SW Support to provide top-notch technical...
-
Insurance Technical Support Specialist
11 hours ago
New York, New York, United States Intact Financial Corporation Full time**Job Title:** Insurance Technical Support SpecialistAt Intact Financial Corporation, we are seeking an experienced Underwriting Associate to provide advanced technical services and support for moderately complex accounts. This role requires strong analytical and problem-solving skills, as well as excellent communication and collaboration abilities.**About...
-
IT Field Support Specialist
4 weeks ago
New York, New York, United States Pomeroy Full timeWe are currently seeking an IT Field Support Specialist in a dynamic retail environment. This is a full-time, direct hire opportunity that will require driving to retail sites to perform routine maintenance on Point-of-Sale (POS) equipment.The IT Field Support Specialist is an exciting opportunity for entry-level technicians to gain hands-on experience in a...
-
Technical Support Specialist
1 day ago
New York, New York, United States IPolarity LLC Full timeJob Title: Technical Support Specialist - IT InfrastructureDescription:We are seeking a highly skilled Technical Support Specialist to join our team at IPolarity LLC in New York City. The successful candidate will be responsible for providing exceptional technical support, systems analysis, and administration in a multi-vendor/multi-solution...
-
IT Support Specialist, Technical Expert
11 hours ago
New York, New York, United States TEKsystems Full timeAbout the RoleWe are seeking a highly skilled IT Support Specialist to join our team. This role involves providing technical assistance to users, troubleshooting issues, and escalating problems to the appropriate teams.
-
Technical Support Specialist
1 month ago
New York, New York, United States IPolarity LLC Full timeJob Title: Technology Support SpecialistJob Summary:The Technology Support Specialist role is to provide computer and software-based technical support, systems analysis and administration, and information services in a multi-vendor/multi-solution environment. This role is responsible for supporting all client Offices around the globe. Duties include...
-
Technical Support Specialist for Mac Devices
10 hours ago
New York, New York, United States Oakridge Staffing Full timeOakridge Staffing is a leading provider of IT solutions in the heart of Union Square, NYC. Our company is committed to delivering top-notch services to our clients, and we're looking for a skilled Technical Support Specialist to join our team.As a Technical Support Specialist, you will be responsible for managing relationships with staff and vendors while...
-
Molecular Field Support Specialist
1 day ago
New York, New York, United States Lifelancer Full time**Life Sciences Career Opportunity**We are seeking a highly skilled Molecular Field Support Specialist to join our team at Lifelancer, a talent-hiring platform in Life Sciences, Pharma and IT.The ideal candidate will be responsible for providing solution-oriented consultative training, technical support and troubleshooting at customer sites, and remotely, on...
-
IT Support Specialist
1 month ago
New York, New York, United States United Software Group Full timeJob Title: IT Support SpecialistJob Summary: We are seeking a highly skilled IT Support Specialist to join our team at United Software Group. The ideal candidate will have a strong background in technical support and a passion for delivering exceptional customer service.Key Responsibilities: Provide technical support to employees via phone, email, and...
-
Service Technician
8 hours ago
New York, New York, United States Canon Solutions America, Inc. Full timeAbout the Role">We are seeking a skilled Service Technician to join our team as a Field Support Specialist. As a key member of our technical support group, you will be responsible for providing exceptional service and support to our customers.">Key Responsibilities:">">Technical Support: Provide expert technical support to customers via phone, email, or...
-
New York, New York, United States HCLTech Full timeDesktop Support Specialist Job OverviewWe are seeking a highly skilled Desktop Technical Support Specialist to join our team at HCLTech in New York. As a key member of our IT support team, you will be responsible for providing top-notch technical assistance to our end-users.Key Responsibilities:Provide on-site technical support to various business lines and...
-
New York, New York, United States Evertz Microsystems Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Evertz Microsystems. In this role, you will provide expert-level technical support for complex broadcast video systems, software-defined video networking, compression, and content processing systems.ResponsibilitiesAct as a subject matter expert on broadcast...
-
Technical Support Specialist
1 month ago
New York, New York, United States Henderson Scott UK Full timeTechnical Support Engineer RoleAt Henderson Scott UK, we are seeking a skilled Technical Support Engineer to join our team. As a Technical Support Engineer, you will serve as the primary point of contact for customer inquiries and technical support. Your expertise in troubleshooting and resolving complex technical issues will ensure timely resolutions for...
-
Technical Support Specialist
4 weeks ago
New York, New York, United States Cirrus Group Consulting Full timeWe are seeking a skilled Technical Support Engineer to join our team at Cirrus Group Consulting. As a key member of our technical support team, you will play a crucial role in ensuring the smooth operation of our clients' hosting environments.As a Technical Support Engineer, you will be responsible for delivering technical support to our clients, primarily...
-
Technical Solutions Specialist
1 month ago
New York, New York, United States Altair Full timeJob Summary: We are seeking a skilled Technical Solutions Specialist to join our Learning and Education team. In this role, you will work closely with global and cross-functional teams to design and deliver learning initiatives that support business objectives. The ideal candidate will have strong attention to detail, problem-solving skills, and project...
-
Technical Support Specialist
8 hours ago
New York, New York, United States DBI Staffing Full timeOverviewThis role is designed to provide technology support to all users in the firm from 10am to 6pm.Estimated Salary: $60,000 - $80,000 per annumJob DescriptionMain Responsibilities:Provide timely and efficient support to users via phone, email, or walk-inMaintain effective communication with assigned floors and other Support staffEvaluate and escalate...
-
Technical Solutions Specialist
9 hours ago
New York, New York, United States Cyclonaire Corp. Full timeCyclonaire Corp. is a leading provider of custom pneumatic conveying solutions. Our company takes pride in our people and the equipment we build.We are committed to solving problems and building relationships with our customers. Our team works together to overcome various challenges, providing robust solutions for their bulk powder handling needs.Our...