Medical Billing Specialist

1 week ago


Fort Worth, Texas, United States Goodside HealthUrgent Care for Kids Full time
Job Summary

The Medical Billing Specialist is responsible for providing exceptional customer service to patients, managing account resolutions, and handling billing and insurance-related tasks. This role involves interacting with multiple stakeholders, ensuring accuracy, and working efficiently in a fast-paced environment.

Key Responsibilities
  • Provide outstanding customer service to patients, addressing inquiries and concerns.
  • Assist with account resolution by communicating account information, updating insurance details, offering solutions, and setting up payment arrangements.
  • Handle a high volume of inbound and outbound calls related to billing and collections.
  • Collaborate with internal team members and departments to manage billing and insurance queries.
  • Run various reports to track and work on pending and aged claims.
  • Verify claim denials daily and process corrections for resubmission.
  • Assist with batch payments, scanning, and attaching necessary documents.
  • Post self-pay, co-pays, deductibles, and/or coinsurance payments as applicable.
  • Support the team with additional tasks as needed.
Requirements
  • Strong understanding of medical terminology.
  • Expertise in multiple billing types, including patient billing, insurance, and other invoicing.
  • Exceptional attention to detail in a fast-paced, dynamic environment.
  • Ability to analyze problems, define challenges, and proactively suggest solutions.
  • Capable of performing repetitive tasks with accuracy.
  • Ability to meet deadlines while maintaining high accuracy under pressure.
  • Excellent oral and written communication skills for maintaining relationships with internal teams, third-party payors, patients, and other representatives.
  • Proficient in managing data from multiple sources.
  • Personal traits of professionalism, accountability, innovation, and commitment to high standards.
  • Competency in Microsoft Office 365.
Education & Experience
  • Required: High school diploma or equivalent.
  • Preferred: 3 years of experience in billing/collections.

At Goodside Health, we believe in taking care of those who take care of others. That's why we offer a comprehensive benefits package, including:

  • Urgent Care for Kids Benefits
  • Full-time staff members are eligible to participate in our suite of benefits starting the first day of the month following 30 days of employment, including:
  • Competitive salary & company culture
  • Medical, Dental, and Vision coverage with various tiers
  • Accident, critical illness, and hospital indemnity insurance
  • Company-paid basic life insurance
  • Voluntary life & disability insurance (short-term and long-term)
  • Legal & identity theft protection
  • PTO
  • Full-time and part-time staff members are eligible for:
  • 401(k) plan
  • Professional Development Reimbursement
  • Employee Assistance Program (company-paid)
  • Free in-clinic and telemedicine visits for employees and dependents
  • Corporate Discount Program (flights, hotels, theme parks, retail, etc.)
  • Company-paid BLS and PALS renewal classes


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