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Customer Service Representative

1 month ago

Joplin, Missouri, United States FedEx Full time

Job Summary: As a Service Center Support Representative at FedEx, you will perform a variety of administrative tasks, including data entry, filing, and answering phones. You will also provide excellent customer service by responding to customer inquiries and resolving issues in a timely and professional manner.

Key Responsibilities:

  • Perform administrative tasks, such as data entry, filing, and answering phones
  • Provide excellent customer service by responding to customer inquiries and resolving issues
  • Enter freight shipment information into the computer system
  • Assist customers via phone, email, and/or fax

Requirements:

  • High school diploma or equivalent required
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment
  • Basic computer skills