Customer Service Representative

1 month ago


Joplin, Missouri, United States Cable One Full time

bJob Title:/b Customer Care Specialist IbrbrbJob Summary:/bbrbrWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Care Specialist I. As a key member of our customer service team, you will be responsible for providing exceptional service to our residential customers, ensuring their needs are met and exceeded.brbrbKey Responsibilities:/bbrbr* Provide timely and effective resolution to customer inquiries and issuesbr* Utilize strong communication and interpersonal skills to build rapport with customersbr* Collaborate with internal teams to resolve complex customer issuesbr* Stay up-to-date on product and service offerings to effectively promote and sell to customersbrbrbRequirements:/bbrbr* High school diploma or equivalent requiredbr* 1+ year of customer service experience preferredbr* Strong communication and problem-solving skillsbr* Ability to work in a fast-paced environmentbrbrbWhat We Offer:/bbrbr* Competitive salary and benefits packagebr* Opportunities for career growth and developmentbr* Collaborative and dynamic work environmentbrbrbWhy Join Our Team:/bbrbrAt Cable One, we value our employees and strive to create a positive and inclusive work environment. We offer a range of benefits and perks to support your physical, emotional, and financial well-being. Join our team and become a part of a company that truly cares about its employees and customers.brbrbEqual Opportunity Employer:/bbrbrCable One is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion.brbrbPre-Hire Processes:/bbrbrAll applicants must undergo a background check and drug screening prior to hire. We are committed to ensuring the safety and security of our employees and customers.brbrbBenefits:/bbrbr* Medical, dental, and vision plansbr* 401(k) plan with company matchbr* Paid time off and holidaysbr* Life insurance and disability benefitsbrbrbAdditional Perks:/bbrbr* Tuition reimbursementbr* Annual community supportbr* Associate recognition and awards programsbrbrbOur Commitment:/bbrbrAt Cable One, we are committed to making a positive impact in the communities we serve. We believe in the importance of diversity, equity, and inclusion and strive to create a work environment that reflects these values.brbrbForbes' "America's Best Midsized Employers" 2021-2023:/bbrbrWe are proud to be recognized as one of Forbes' "America's Best Midsized Employers" for three consecutive years. This achievement is a testament to our commitment to our employees and customers.brbrbStronger Together:/bbrbrAt Cable One, we believe that our individual and unique talents, backgrounds, and perspectives make us an unstoppable force. We are committed to creating a work environment that values diversity, equity, and inclusion and strives to make a positive impact in the communities we serve.



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