Customer Service Team Lead

4 weeks ago


Joplin, Missouri, United States Circle K Full time

As a Lead Customer Service Representative at Circle K, you will be responsible for providing exceptional customer service and resolving customer issues in a timely and professional manner. You will also provide training assistance to new Customer Service Representatives and perform shift supervision duties. Additionally, you will be responsible for completing all store merchandise build-to's, receiving and verifying vendor deliveries, and completing a grocery order and delivery. If you are a motivated and customer-focused individual who is looking for a challenging role in a fast-paced retail environment, this may be the opportunity for you.

Key Responsibilities:
  • Provide prompt, courteous customer service and resolve customer issues on shift
  • Provide training assistance to new Customer Service Representatives
  • Perform shift supervision duties
  • Complete all store merchandise build-to's
  • Receive and verify vendor deliveries
  • Complete a grocery order and delivery

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