Account Manager

7 days ago


Charleston, West Virginia, United States Hoist & Crane Service Group Full time
Job Title: Account Manager

Hoist & Crane Service Group is seeking a highly motivated and self-starting Account Manager to develop long-term, trusting relationships with our clients. The ideal candidate will possess a strong understanding of the industrial manufacturing industry and excellent sales experience in this setting.

Job Duties and Responsibilities:
  • Oversee a portfolio of assigned customers and develop new business from existing clients.
  • Actively seek new sales opportunities and meet ambitious individual and team-wide sales quotas.
  • Read sales reports and have excellent computer skills, as well as strong math skills.
  • Increase profitable sales revenue in the assigned territory through scheduled consultations and cold sales calls, email, direct mailings, presentations, and various marketing methods used to promote the HCSG brand and solutions.
  • Offer a full inventory of equipment repair and services to new and current customers, including Overhead Crane, Industrial Elevator, and Dock & Door support.
  • Liaise with cross-functional internal teams to ensure customer satisfaction and improve the entire customer experience.
  • Timely and accurate execution of paperwork, quotes, and various correspondences.
  • Consistent and professional follow-up and communication through email, phone, and personal interaction either at customer offices or jobsites.
Requirements:
  • Candidate should have a basic understanding of all types of heavy equipment repair and maintenance.
  • Excellent phone and communication skills.
  • General knowledge and understanding of crane service business.
  • Experience in industrial sales.
  • Able to work in a fast-paced environment and meet deadlines.
  • Excellent interpersonal skills.
  • Mechanically inclined.
  • Strong organizational skills.
  • Detail oriented.
  • Excellent documentation skills.
  • Must have a valid driver's license.
  • Self-motivated with a strong work ethic.
Education Requirements:
  • High School Diploma, GED, or equivalent experience is required.
  • Bachelor's degree in Management, Marketing, Engineering, or a related field preferred.

Hoist & Crane Service Group offers training for all employees, competitive wages and benefits packages including:

  • Medical, Dental, and Vision coverage.
  • Long and short-term disability.
  • 401K.

For over 40 years, Hoist & Crane Service Group has been a leader in the industrial service industry. Safety is our top priority and our programs have been honored by the National Safety Council. Our culture strives to always operate within our 5 Marks of Safety, Integrity, Respect, Effectiveness, and Legacy.


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