Patient Experience Liaison
3 weeks ago
Bensonhurst Dental is seeking a highly skilled and compassionate Patient Experience Coordinator to join our team. As a valued member of our family, you will be responsible for creating and maintaining positive relationships with staff and patients, ensuring an exceptional patient experience.
Key Responsibilities- Deliver Quality Care: Provide compassionate and personalized care to every patient, ensuring their needs are met and exceeded.
- Patient Engagement: Reach out to new patient leads, follow up with patients after consultations, and maintain open communication to build trust and loyalty.
- Administrative Support: Register new and returning patients, assist with calendar management, data entry, and other administrative tasks to ensure seamless operations.
- Confidentiality and Compliance: Protect patients' rights by maintaining confidentiality and adhering to best practices for patient care and data protection.
- Communication and Feedback: Respond to patient inquiries, monitor reviews and feedback, and continuously assess the schedule to ensure optimal patient flow.
- Education: Bachelor's Degree required.
- Experience: 3+ years of experience in a medical office, preferably in a dental setting.
- Skills: In-depth understanding of customer service and patient care best practices, ability to work in a fast-paced environment, proficiency in computer skills, and excellent interpersonal, organizational, and communication skills.
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Patient Liaison Specialist
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Patient Liaison Specialist
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Brooklyn, New York, United States BHIRED Full time{"title": "Patient Liaison Role", "description": "At BHIRED, we are seeking a skilled Patient Liaison to drive patient referrals and enhance our service reach. This role is focused on building and maintaining strong relationships with external partners and referral sources.Responsibilities:* Develop and maintain relationships with healthcare providers,...
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