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Aquatic Safety Officer
2 months ago
The Landings Club is a premier luxury residential community committed to fostering an active lifestyle for its members through exceptional amenities. Our facilities include championship golf courses, marinas, tennis and pickleball courts, diverse dining options, and wellness centers, all designed to enhance the member experience.
At The Landings Club, we prioritize professionalism, integrity, and teamwork. Our dedicated team members are vital to our success, and we strive to provide an enriching work environment along with competitive benefits. Join us in our mission to create memorable experiences for our members.
Aquatic Safety Officer Responsibilities:
- Monitors and manages the behavior of members and guests in aquatic areas.
- Implements pool policies, rules, and regulations with a friendly and respectful approach.
- Responds promptly to emergencies and executes appropriate follow-up actions, including first aid procedures.
- Conducts water quality assessments and maintains accurate records.
- Assists in the upkeep and cleanliness of the pool, surrounding areas, restrooms, and locker facilities.
- Participates in assigned guarding rotations as directed by management.
- Performs concierge duties at the pool as required.
- Helps maintain proper chemical levels in the pool and spa as instructed.
- Documents all incidents in accordance with established protocols.
- Ensures compliance with updated safety standards.
- Keeps pump rooms organized and clean.
- Attends training sessions and engages in team meetings.
- Administers swimming assessments to evaluate patrons' swimming capabilities.
- Delivers exceptional customer service to members and guests.
- Collaborates with the Aquatics leadership team to address member inquiries.
- Communicates member concerns to Aquatics leadership promptly.
- Adheres to safety protocols to protect fellow employees, members, and guests.
- Operates equipment safely and reports any hazards to management.
- Works flexible shifts, including evenings, weekends, and holidays as needed.
- Follows departmental and Club policies and procedures.
- Performs additional duties as assigned within the scope of the role.
- Current lifeguard certification is mandatory.
- Preferred: 1 year of experience as a certified lifeguard.
- Swim Instructor certification is advantageous.
- Excellent verbal, written, and multitasking abilities.
- Strong teamwork skills and the ability to manage interpersonal relationships effectively.
- Capable of handling various customer service challenges with tact and empathy.
- Commitment to providing outstanding service to members and guests.
- Engages in swimming, standing, and walking for the majority of the workday.
- Ability to lift items weighing up to 50 lbs.
- Involves stooping, crawling, reaching, and kneeling for a portion of the workday.
- Works outdoors in varying weather conditions for a significant part of the workday.