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Assistant Manager

2 months ago

Rancho Cucamonga, California, United States Lush Handmade Cosmetics Full time
Job Title: Assistant Manager

Join Lush Handmade Cosmetics as an Assistant Manager and be part of a dynamic team that is passionate about creating fresh and handmade cosmetics. As an Assistant Manager, you will play a key role in supporting the Shop Manager in all business areas and will be responsible for leading by example, driving sales, and delivering exceptional customer service.

Key Responsibilities:
  • Sales and Customer Experience: Collaborate with your team to exceed daily sales goals and ensure a unique and inclusive customer experience that makes every visitor feel welcome.
  • Team Leadership: Lead by example, motivate your team, and support their growth and development.
  • Operational Excellence: Ensure the shop is complaint with company standards, manage inventory, and maintain a clean and beautiful work environment.
Requirements:
  • 1-3 years managing or supervising in a retail environment
  • Excellent listening and communication skills
  • Excellent analytical, critical thinking, and troubleshooting skills
  • Excellent organization and time management skills
  • Strong customer service, supervisory, and sales skills
  • Knowledge and interest in skincare, natural beauty, and ethical business
  • Ability to work flexible hours to meet the needs of the shop
Preferred Qualifications:
  • Experience with consultation-based customer service models
  • Ability to develop and train staff through positive coaching and feedback
  • Proficient in Excel, Microsoft Suite, and adaptable to other systems as required
  • Basic HR skills in hiring, scheduling, training, and performance management
  • Experience in cross-cultural collaboration and DEIB or social justice training
  • Fluency in Spanish, French, or other languages

Lush Handmade Cosmetics is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees. If you are passionate about creating a positive customer experience and leading a team, we encourage you to apply for this exciting opportunity.