Guest Relations Host/Cashier Position
1 week ago
Position Overview
As a Host/Cashier, you will deliver warm and attentive service to ensure an outstanding dining experience for our Guests. Your responsibilities will include maintaining cleanliness in the dining area, managing the cash register, and assisting with to-go orders. A thorough understanding of the menu and food preparation is essential for this role.
Key Responsibilities
- Welcome and greet Guests with a friendly demeanor.
- Ensure that all Guests feel comfortable and attended to during their visit.
- Communicate daily specials and any changes to the menu.
- Provide thoughtful recommendations based on Guests' preferences.
- Answer inquiries regarding food, beverages, and restaurant services.
- Complete side work at the beginning and end of each shift as required.
- Maintain cleanliness in service areas and monitor the dining experience.
- Ensure Guest satisfaction with food and service quality.
- Respond promptly to any requests from Guests.
- Assist fellow team members as needed to promote a collaborative environment.
- Support the clearing and resetting of tables as necessary.
- Express gratitude to Guests for their visit and encourage their return.
- Be prepared to step in as needed to ensure the restaurant operates smoothly.
Qualifications
- A passion for serving others and a friendly, professional attitude.
- Ability to communicate effectively with Guests in the predominant language(s).
- Basic knowledge of dining service procedures and functions.
- Proficient in basic math skills and capable of handling cash transactions.
- Ability to stand for extended periods (up to 5 hours).
- Capability to lift and maneuver trays of food weighing up to 20-25 pounds.
Join us at Ophdfw and be part of a team dedicated to providing exceptional service and creating memorable dining experiences.
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