Job Summary

We are seeking a highly skilled and enthusiastic Guest Services Representative to join our team at Seasoned. As a Guest Services Representative, you will play a vital role in ensuring that our guests have a positive and memorable experience.

Key Responsibilities

• Provide exceptional customer service to guests, responding to their inquiries and resolving any issues in a timely and professional manner.
• Offer information and assistance to guests, helping them to navigate our facilities and services.
• Identify opportunities to go above and beyond, providing personalized service and exceeding guest expectations.
• Collaborate with other team members to ensure seamless communication and a cohesive guest experience.

Requirements

• Excellent communication and interpersonal skills, with the ability to interact with guests from diverse backgrounds.
• Strong problem-solving skills, with the ability to think creatively and resolve complex issues.
• Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
• High school diploma or equivalent required; degree in hospitality or a related field preferred.

What We Offer

• A competitive salary and benefits package.
• Opportunities for professional growth and development.
• A dynamic and supportive work environment.