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Client Relations Specialist

2 months ago


Plano, Texas, United States Jones Lang LaSalle Incorporated Full time

About Jones Lang LaSalle Incorporated

Jones Lang LaSalle Incorporated is a leading professional services and investment management firm focused on real estate, operating in more than 80 countries with a dedicated workforce exceeding 91,000 professionals. The firm is dedicated to promoting sustainability and corporate responsibility, aiming to transform the future of real estate through innovative technology. JLL prioritizes teamwork, integrity, and excellence while nurturing a diverse and inclusive workplace culture.

Guest Service Agent Role Overview

  • Deliver a friendly and inviting atmosphere for all staff and visitors
  • Efficiently oversee lobby areas to meet the needs of employees and guests
  • Welcome, host, and assist guests, visitors, and team members
  • Issue temporary identification badges and offer general guidance and directions
  • Address and resolve issues related to building services
  • Support office and building maintenance efforts
  • Proactively anticipate and respond to client needs and inquiries
  • Collaborate effectively within the facility management and transportation teams
  • Identify potential risks and escalate concerns as necessary

Qualifications

  • High school diploma or equivalent required
  • Minimum of two years' experience in Hospitality, Soft Services, or Operations
  • Demonstrated ability to juggle multiple priorities in a dynamic environment
  • Strong collaborative spirit with excellent interpersonal abilities
  • Outstanding verbal and written communication skills
  • Proficient in Google Suite applications

Benefits

At Jones Lang LaSalle, we thrive together and are committed to supporting one another. We provide a comprehensive Total Rewards program, competitive benefits, and compensation to help you reach your professional goals. Join us in shaping the future of real estate for a better world.