Collections Specialist

24 hours ago


New York, New York, United States ButterflyMX Full time

{"h1": "Collections Specialist Job Description", "p": "At ButterflyMX, we are seeking a dedicated Collections Specialist to join our Finance Team for a 3 month project. As a Collections Specialist, you will be responsible for contacting individuals or businesses who have outstanding debts and working with them to secure payment. This role requires strong communication and negotiation skills, as well as the ability to work independently and as part of a team.

Responsibilities:

* Contacting customers via phone, email, and mail to discuss payment status updates
* Recording and maintaining a system for tracing the activity of collection efforts
* Reviewing delinquent accounts and determining appropriate course of action
* Working closely with other departments to resolve any issues related to outstanding debts
* Supporting customer requests for documentation and clarification on compliance and billing
* Timely organizing follow-ups and communicating risk on overdue accounts
* Identifying and communicating issues attributing to account delinquency
* Maintaining a high level of professionalism and customer service when interacting with debtors
* Meeting collection targets and deadlines set by management

Requirements:

* High school diploma or equivalent
* Previous experience in collections or a related field preferred
* Strong communication and negotiation skills
* Ability to work independently and as part of a team
* Detail-oriented and organized
* Proficient in MS Office and collections software

If you are a hard worker with a passion for collections, we encourage you to apply for this exciting opportunity.

Note: This is a temporary, 3 month position that is 40 hours/week. Candidates must be willing to work in our NYC office.

We look forward to hearing from you

Best regards,
[Your Name]"}



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