CPI Investigation Specialist Trainee

4 weeks ago


Houston, Texas, United States Texas Department of Aging & Disability Services Full time
Job Description:

This requisition is for Harris County, Houston Texas and can fill any of these office locations but your clients will be in Harris County:

Child Protective Investigations (CPI) Investigators investigate claims of child abuse and neglect. They have the difficult task of figuring out what happened and predicting what will happen in the future. CPI receives and investigates reports of abuse and neglect 24 hours per day, every day of the year.

A CPI investigation includes interviewing and gathering information to see if abuse or neglect happened and if intervention is necessary. The investigator considers both risk and safety issues and may recommend services for the child and family to reduce the risk of further abuse or neglect.

A Child Protective Investigation Worker Trainee will be responsible for conducting forensic investigations of reports of abuse/neglect to children to determine if abuse or neglect occurred and conducts assessments to determine the current or future risk of harm to children.

Responsibilities include:

Responds quickly in crisis situations involving children who may be in an abusive or neglectful situation.

Conducts interviews with people in the case such as the parents, caregivers, person who reports the concern, family members, and others familiar with the family situation.

Assesses child safety and takes the necessary actions to protect the child as appropriate.

Documents all relevant and appropriate information gathered during the investigation and completes all required forms accurately and in a timely manner.

Participates in a regular on-call rotation that requires response to situations of abuse/neglect after normal business hours including overnight and weekend.

Develops and maintains effective working relationships with law enforcement officials, judicial officials, legal resources, medical professionals, and the community.

Works under constant deadlines that require prioritizing tasks and the ability to work flexible hours.

Maintains a balance of objectivity and empathy for families living in stressful and crisis situations.

Attends and participates in training/meetings/staffings.

Performs other duties as assigned and required to maintain unit operations.

Why Work for DFPS?

The Texas Department of Family and Protective Services (DFPS) is responsible for protecting the unprotected — children, elderly, and people with disabilities — from abuse, neglect, and exploitation. DFPS accomplishes this responsibility by employing over 12,000 workers who live up to the agency's Mission, Vision, & Values in service to the citizens of Texas.

DFPS is not only a qualifying organization for the Service Loan Forgiveness Program, which forgives the remaining balance on college student Direct Loans after making qualifying monthly payments, but also offers excellent health benefits, special discounts on many products and services through the Discount Purchase Program, a lifetime monthly retirement annuity as well as Texa$aver (k) and Programs under the Employees Retirement System of Texas. An additional benefit you will receive is 12 days of paid annual leave, 12 sick days, and the potential to earn up to four days of administrative leave each year. Your annual paid leave accrual increases as your tenure increases.

Help Us Make a Difference:

To explore more of what Investigation Specialists do, click here.

To view a realistic online video about Child Protective Investigations workers and clients, please click here.

You will also have access to a self-assessment that will help you determine if this type of work is something that is a good fit for you.

Essential Job Functions:

Responds quickly in crisis situations involving children who may be in an abusive or neglectful situation.

Conducts forensic investigations of reports of abuse/neglect to children to determine if abuse or neglect occurred and conducts assessments to determine the current or future risk of harm to children.

Observes children for signs of any harm and assess the signs to determine if they are the result of abuse or neglect. This could involve children with serious injuries and child fatalities.

Interviews people in the case such as the parents, caregivers, person who reports the concern, family members, and others familiar with the family situation. This may include medical staff, teachers, law enforcement, etc.

Assesses child safety and takes the necessary actions to protect the child as appropriate. This could include removing a child from their family.

Talks frankly and objectively with families about matters they may consider personal and private, such as parenting decisions and actions, sexual abuse, income, money management, and personal relationships.

Determines action to be taken to remove or to reduce an immediate threat to the safety of a child to include working with families to identify family members who can assist with keeping the child safe, testifying in court to seek emergency protective services, placing children in substitute care, referring family for immediate crisis intervention therapy or other community resources.

Documents all relevant and appropriate information gathered during the investigation and completes all required forms accurately and in a timely manner.

Gathers family and kinship information to support the child in a placement, should the child be placed in DFPS custody.

Participates in a regular on-call rotation that requires response to situations of abuse/neglect after normal business hours including overnight and weekend.

Develops and maintains effective working relationships with law enforcement officials, judicial officials, legal resources, medical professionals, and the community.

Works under constant deadlines that require prioritizing tasks and the ability to work flexible hours.

Maintains a balance of objectivity and empathy for families living in stressful and crisis situations.

Attends and participates in training/meetings/staffings.

Performs other duties as assigned and required to maintain unit operations.

Promotes and demonstrates appropriate respect for cultural diversity and competency among coworkers and all work-related contacts.

Attends work regularly in accordance with agency leave policy.
Knowledge Skills Abilities:

Knowledge of child development

Knowledge of family dynamics

Skill in effective verbal and written communication.

Skill in establishing and maintaining effective working relationships.

Skill in problem solving techniques

Ability to operate a personal computer.

Ability to travel and attend child and family visits as well as other work related appointments and meetings after 5pm.

Ability to be on call on a rotating basis and work irregular hours.

Ability to work in an emotion-filled environment and which may require conducting home visits in isolated or high crime areas and may involve exposure to substandard and unsanitary living conditions.

  • Houston, Texas, United States Texas Department of Aging & Disability Services Full time

    Job Summary:As a CPI Investigative Supervisor I, you will play a critical role in ensuring the safety and well-being of children and families in Texas. This position requires a strong background in child welfare and investigative practices, as well as excellent leadership and communication skills.Key Responsibilities:Manage a team of caseworkers and...


  • Houston, Texas, United States Texas Department of Aging & Disability Services Full time

    Job Title: Family Safety InvestigatorJob Summary: We are seeking a highly motivated and compassionate Family Safety Investigator to join our team at the Texas Department of Family and Protective Services. As a Family Safety Investigator, you will be responsible for conducting thorough investigations of reports of child abuse and neglect, gathering...


  • Houston, Texas, United States Tata Consultancy Services Full time

    Key Responsibilities:As a SAP CPI Integration Specialist at Tata Consultancy Services, you will be responsible for implementing and supporting full life cycle projects with analysis to meet business requirements in CPI. Your extensive experience with CPI, PI/PO, and SAP S4 HANA will be valuable assets in this role.Technical Skills:You will utilize your...

  • Auto Claims Trainee

    1 month ago


    Houston, Texas, United States Travelers Insurance Full time

    Auto Physical Damage Claims TraineeAt Travelers Insurance, we're committed to delivering exceptional products and services to our customers. As an Auto Physical Damage Claims Trainee, you'll play a critical role in helping us achieve this goal.About the RoleThis is a formal training program designed to develop skills for investigating, evaluating,...


  • Houston, Texas, United States Stellantis Financial Services US Full time

    Job Title: Financial Fraud InvestigatorJob Summary:Stellantis Financial Services US is seeking a skilled Financial Fraud Investigator to join our team. As a key member of our risk management department, you will be responsible for detecting and preventing financial fraud to mitigate the risk of loss to the company.Key Responsibilities:* Conduct thorough...


  • Houston, Texas, United States Health & Human Services Comm Full time

    Job Summary:As a Senior Child Care Investigator with the Health & Human Services Comm, you will conduct advanced investigations and inspections of unregulated child care facilities in accordance with the Texas Administrative Code, Human Resources Code, Minimum Standards, and Child Care Regulation Policy and Procedures Handbook. This role involves searching...


  • Houston, Texas, United States Dept of Family & Protectve Svc Full time

    Job Description:The position provides advanced clerical and general office support for the Program Directors of the Child Protection Investigation (CPI) Division, who manage a program area of approximately fifty employees.The Clerk works diligently to maintain smooth office operations by planning, analyzing data, inventory control, assisting with human...


  • Houston, Texas, United States UTHealth Full time

    Job Summary:The Psychiatric Technician Trainee will assist with patient care activities/tasks for psychiatric patients under the supervision of more senior-level nursing staff. This role requires a strong commitment to providing high-quality patient care and a willingness to learn and grow in a dynamic healthcare environment.Key Responsibilities: Assist with...

  • Sales Manager Trainee

    4 weeks ago


    Houston, Texas, United States Houston Consumer Connect Full time

    Company Overview:We are a dynamic sales firm dedicated to delivering exceptional customer outreach and enrollment solutions to our valued clients. We pride ourselves on our commitment to excellence, innovation, and building meaningful relationships with potential customers on behalf of our clients. As we continue to expand, we are seeking a motivated and...


  • Houston, Texas, United States UTHealth Full time

    Job Summary:The Psychiatric Technician Trainee will assist with patient care activities/tasks for psychiatric patients under the supervision of more senior-level nursing staff. This role requires a high level of attention to detail, strong communication skills, and the ability to work effectively in a fast-paced environment.Key Responsibilities:• Provides...

  • EMT Paramedic

    4 weeks ago


    Houston, Texas, United States Houston Methodist Full time

    Job Title: EMT Paramedic - Patient Care SpecialistAt Houston Methodist, we are seeking a highly skilled EMT Paramedic to join our team as a Patient Care Specialist. This role is responsible for providing exceptional patient care and services to a diverse patient population and their families.Key Responsibilities:Assist in the delivery of patient care and...


  • Houston, Texas, United States Constitution General Agency Llc Full time

    Job DescriptionThe Insurance Claims Specialist - Loss Prevention Expert plays a pivotal role in the insurance claims process by receiving and documenting initial reports of loss or damage from policyholders. This critical position requires a strong focus on accuracy and attention to detail, ensuring that all documentation is thorough and...


  • Houston, Texas, United States LabCorp Full time

    Job Title: Clinical Laboratory SpecialistWe are seeking a highly skilled Clinical Laboratory Specialist to join our team at LabCorp. As a Clinical Laboratory Specialist, you will play a critical role in ensuring the accuracy and reliability of laboratory test results.Key Responsibilities:Determine the acceptability of specimens for testing according to...


  • Houston, Texas, United States Gillman Companies Full time

    About the Role:As a skilled Automotive Repair Specialist at The Gillman Companies, you will be responsible for examining and diagnosing vehicles, discussing repairs with shop foremen or service advisors, and providing labor estimates. You will also communicate additional service requests to the Service Advisor and plan work in cooperation with shop foremen....

  • Compliance Specialist

    4 weeks ago


    Houston, Texas, United States MPACT Strategic Consulting LLC Full time

    Job Title: Compliance SpecialistAt MPACT Strategic Consulting LLC, we are seeking a highly motivated Compliance Specialist to join our team. As a Compliance Specialist, you will play a critical role in supporting the contract compliance team in managing and monitoring contractor performance and compliance.Key Responsibilities:Client Support: Partner with...


  • Houston, Texas, United States Lifepoint Health Full time

    Assessment Specialist Role OverviewMesa Springs, part of Lifepoint Behavioral Health, a reputable healthcare organization with a diversified delivery network, seeks passionate and patient-centric professionals to join our team. Our mission is built on a psychosocial model of care, focusing on decreasing suicide rates, addiction-related deaths, and improving...


  • Houston, Texas, United States Lonestar Electric Industrial Supply Full time

    Job Title: Inventory Control SpecialistJob Summary:Lonestar Electric Industrial Supply is seeking a highly skilled Inventory Control Specialist to join our team. The successful candidate will be responsible for maintaining accurate inventory levels, investigating discrepancies, and ensuring compliance with company policies.Key Responsibilities:Conduct...

  • Security Specialist

    4 weeks ago


    Houston, Texas, United States Crescent Services Full time

    Blossom Hotel is seeking a skilled Security Specialist to join its team. As a key member of the hotel's safety and security team, you will be responsible for ensuring the well-being of guests and staff by identifying and mitigating potential safety risks and security threats.The ideal candidate will have a strong background in security and loss prevention,...


  • Houston, Texas, United States Ultimate Staffing Full time

    Ultimate Staffing is seeking a skilled Employee Relations Specialist to join their team in central Houston. This role involves handling internal investigations, employee performance issues, and providing training to staff.Key Responsibilities:Conduct and close out internal investigations in a fair and timely mannerWork with employees and managers to resolve...


  • Houston, Texas, United States Insight Global Full time

    Job Title: Network Infrastructure SpecialistJob Summary: Insight Global is seeking a Network Infrastructure Specialist to join their regional infrastructure team. This individual will be responsible for monitoring circuits, investigating outages, and resolving switching issues.Key Responsibilities:Monitor and maintain network infrastructure to ensure optimal...