Retail Operations Director

3 days ago

Zanesville, Ohio, United States Grow Ohio, Inc. Full time
Job Title: Director of Retail

Job Summary:

The Director of Retail will be responsible for overseeing all operational and daily retail aspects in leading all personnel, processes, and performance of the Retail Operations Division. This leader will be responsible for ensuring performance and production by our retail stores and staff. Role will lead retail management staff in achievement of goals and key business indicators ensuring the development of a strong retail reputation and overall retail success.

Key Responsibilities:

  • Accountable for ensuring an overall positive & professional work environment through assigned leadership to ensure clear expectations, standards, professionalism, teamwork, growth, and respect at all assigned levels and locations.
  • Responsible for driving goals and performance standards of the Retail Operations Division in overseeing retail teams ensuring all policies, plans, personnel, and compliance meet company expectations and standards in the day-to-day operational execution, at our multiple dispensary locations in the State of Ohio.
  • Accountable to ensure communication, training, and compliance. Establish and enforce processes to always ensure compliance and accountability pertaining to DCC guidelines in alignment with state and local regulations related to operating a cannabis dispensary.
  • Make recommendations to the CRMO/CEO on improvements to the retail operation, Company policies and procedures, and Company retail practices.

Requirements:

  • Bachelor's degree in business administration, retail management, or a related field.
  • Minimum of 5 years of experience in retail management, preferably in the cannabis industry.
  • Strong understanding of cannabis regulations and compliance in Ohio.
  • Proven track record of driving sales and enhancing customer experience.
  • Excellent leadership and team management skills.
  • Strong analytical and problem-solving abilities.
  • Exceptional communication and interpersonal skills.
  • Proficiency in retail management software and Microsoft Office Suite.
  • Ability to work in a fast-paced and dynamic environment.

Physical Requirements:

  • At least 21 years of age.
  • The ability to lift 75 pounds regularly.
  • The ability to respond quickly to sounds.
  • The ability to move safely over uneven terrain or in confined spaces.
  • The ability to see and respond to dangerous situations.
  • The ability to wear personal protective equipment properly.
  • The ability to sit or stand for up to 12 hours at a time.
  • The ability to work in bright/hot/humid conditions.
  • The ability to complete fine motor functions.
  • Lifting, standing, sitting, walking, bending, reaching, push/pull, repetitive use of hands, grasping use of hands, visual activity.

This is a full-time position with variable hours required. Candidates with weekend availability are required. You will have to complete a State/Federal background check, as well as a drug screening pre-employment. Grow Ohio offers a competitive compensation package with attractive benefit offerings. Benefits include Medical, Dental, Vision, Basic Life, Short Term Disability, and Voluntary Life.

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