Client Service Expert

3 weeks ago


San Diego, California, United States Vets Hired Full time

Job Description:

The Client Service Expert will provide high-level technical support to our clients, ensuring their needs are met and exceeded.

  • Perform advanced troubleshooting and problem-solving using technical expertise.
  • Communicate complex technical information in a clear and concise manner.
  • Develop and maintain strong relationships with clients through exceptional customer service.
  • Identify opportunities for process improvements and collaborate with internal teams to implement changes.
  • Stay up-to-date with industry trends and emerging technologies.

Key Responsibilities:

  • Travel regularly to client sites for on-site support.
  • Collaborate with internal teams to develop and implement process improvements.
  • Develop and deliver training sessions to enhance client knowledge and understanding.
  • Monitor and report on key performance indicators (KPIs) to measure success.


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