Customer Service Specialist

5 days ago


Schenectady, New York, United States Dave Hesler - State Farm Agent Full time

We are seeking an energetic and motivated professional to join our team as a Customer Relations Representative. This role offers a unique opportunity to grow your career in a fast-paced environment with excellent income and growth potential.

As a Customer Relations Representative, you will be responsible for providing prompt, accurate, and friendly customer service. This includes responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

In this role, you will also develop leads, schedule appointments, identify customer needs, and market appropriate products and services. You will work closely with our State Farm Agent to help our business grow through value-based conversations and remarkable customer experiences.

The ideal candidate will have excellent interpersonal skills, be people-oriented, self-motivated, detail-oriented, and proud of getting work done accurately and timely. They will also have the ability to effectively relate to customers and thrive in a fast-paced environment.

This is a rewarding career opportunity with hourly pay plus commission/bonus, paid time off (vacation and personal/sick days), flexible hours, valuable experience, and growth potential/Opportunity for advancement within our agency.

A hiring bonus up to $500 may be available for qualified candidates. As an Agent Team Member, you will receive valuable training and support to ensure your success in this role.

Please note that this position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.



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