Customer Service Representative Trainee

7 days ago


Schenectady, New York, United States Remarkable Promotions Management Group Full time
Job Opportunity

Remarkable Promotions Management Group is seeking a highly motivated Entry Level Account Management Trainee to join our team.

We are looking for an individual who can assist clients with product issues, help maintain high customer retention levels, and develop methods for increasing customer satisfaction. Estimated Annual Salary: $45,000 - $55,000

Responsibilities:
  • Collaborate with the sales team to create efficient methods for handling issues with larger revenue customers directly in person.
  • Work on special short-term projects to offer customized support for new products or products at end-of-life.
  • Monitor customer satisfaction levels and develop strategies for improvement.
  • Support in creating ways for delivering exceptional customer service to challenging customers.
Qualifications:
  • A minimum of 2+ years experience in a customer-facing role.
  • Proficiency with MS Office.
  • Able to work well in a team environment and adapt to changing priorities.
  • Strong sense of professionalism and discretion required.
Benefits:
  • Full training and development opportunities.
  • Competitive salary and performance-based bonuses.
  • Full-time, part-time, and seasonal positions available.
  • Travel opportunities and professional growth potential.

We encourage individuals with experience in account management, customer service, and sales to apply. If you are a self-motivated and results-driven individual, we would like to hear from you.



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