Client Service Support Specialist

7 days ago


Schenectady, New York, United States Marshall & Sterling Inc Full time

We are seeking a highly organized and detail-oriented Client Service Support Specialist to join our team at Marshall & Sterling Inc.

About the Role:

  • As a key member of our client service team, you will provide exceptional administrative support to ensure seamless customer experiences.
  • You will work closely with our Client Service Specialists to deliver top-notch service, including phone reception duties, data entry, and other administrative tasks.
  • Maintain accurate records and documentation in our management system, ensuring all conversations with clients and carriers are properly documented.
  • Collaborate with colleagues to achieve shared goals and objectives.

About You:

  • You have prior experience in insurance, preferably in commercial insurance.
  • Knowledge of Microsoft Office programs is essential, with experience in AMS360 being a plus.
  • A strong background in organizational skills, attention to detail, and effective communication is required.
  • NYS insurance brokers license is required within a year of hire.

Benefits:

  • A competitive salary range of $37,500 - $42,500 based on relevant experience, education, and work location.
  • A positive and dynamic work environment with opportunities for growth and development.
  • A comprehensive benefits package, including medical, dental, and vision coverage.

What We Offer:

  • An opportunity to work with a leading insurance agency in the region.
  • The chance to develop your skills and expertise in a fast-paced and supportive environment.
  • A collaborative team culture that values diversity, equity, and inclusion.


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