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Customer Success Manager

2 months ago

Belton, Texas, United States Clayton Homes Full time
Customer Success Manager

Clayton Homes, a leading housing provider and a Berkshire Hathaway company, is seeking a highly motivated and results-driven Customer Success Manager to join our team. As a key member of our Sales department, you will be responsible for building and maintaining strong relationships with our customers, driving sales growth, and delivering exceptional customer experiences.

Key Responsibilities:
  • Develop and execute market and product strategies to drive sales growth and increase market share.
  • Collaborate with cross-functional teams to identify opportunities for process improvements and implement changes to enhance customer satisfaction and loyalty.
  • Conduct market research and analysis to stay up-to-date on industry trends and competitor activity.
  • Provide training and support to retail partners on social and digital media best practices to enhance brand exposure and customer engagement.
  • Travel to customer sites to provide hands-on training and product updates.
Requirements:
  • Bachelor's degree required.
  • 3+ years of work experience in sales, marketing research, market intelligence, or consulting.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Strong analytical and problem-solving skills.
  • Proficiency in Microsoft Office (Excel, Word, PowerPoint).
Why Clayton?

At Clayton Homes, we offer a dynamic and supportive work environment, competitive compensation and benefits package, and opportunities for career growth and development. We are committed to creating a World Class Customer Experience and believe that our team members are the key to achieving this goal.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.