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Accounts Receivable Clerk
4 weeks ago
We are seeking a highly organized and detail-oriented Financial Operations Specialist to join our team at National Performance Warehouse. This role will be responsible for ensuring the accuracy and efficiency of financial operations, including accounts receivable and collections.
Key Responsibilities:- Review and resolve outstanding payment issues in a timely manner
- Process accounts and incoming payments in compliance with financial policies and procedures
- Perform day-to-day financial transactions, including verifying, classifying, computing, posting, and recording accounts receivables data
- Reconcile the accounts receivable ledger to ensure that all payments are accounted for and properly posted
- Verify discrepancies and resolve clients' billing issues
- Facilitate payment of invoices due by sending account statements, and contacting customers to resolve outstanding issues
- Identify and execute the necessary process adjustments
- Interact with customers to resolve outstanding issues
- Reviews customer information to determine if an adjustment is valid and whether additional approval is required, process all approved adjustments
- Answer questions from customers and/or clerical staff
- Follow and report status of delinquent accounts
- Perform various collection actions including contacting customers by phone, correcting and resubmitting invoices if necessary
- Perform all special projects given in a timely manner
- Performs other related duties as assigned or requested
- Provide the highest level of professionalism, responsiveness, and communication to build and maintain the maximum customer base possible
- Must possess the ability to multi-task and frequently change direction
- Computer skills including the ability to operate computerized accounting, spreadsheet, word-processing programs, and email at a highly proficient level
- Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction
- Good verbal and written communication skills
- High School Diploma/GED
- College degree preferred or equivalent experience
- 1-3 years accounts receivable and general accounting experience
This role will operate in a clerical office setting and will routinely use standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
Benefits:- Paid Time Off
- Health Benefits
- Employee Purchase Program
- Weekly pay
- 401K
- Advancement Opportunities
We are a drug-free workplace and qualified applicants must successfully pass a pre-employment drug screening.