Fulfillment Expert

1 week ago

KailuaKona HI USA, United States Target Full time
About Target

Target is a Fortune 50 company with over 400,000 team members worldwide, operating as one of America's leading retailers. Our purpose is to help all families discover the joy of everyday life, and we prioritize relationships, fuel and develop talent by creating growth opportunities.

About the Role

As a Fulfillment Expert, you will be part of the team that enables a consistent experience for our guests by ensuring they get what they want, when they want it, and how they want it. Your daily work will change based on guest ordering patterns, and you will have the opportunity to assess your daily business and utilize tools to determine how to meet digital demand.

Key Responsibilities
  • Create a welcoming experience by authentically greeting all guests
  • Observe to quickly understand whether a guest needs assistance or wants to interact, and follow body language and verbal clues to tailor your approach
  • Engage with guests in a genuine way, asking questions to better understand their specific needs
  • Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience
  • Select items for order pickup, drive up and ship to home for digital guest orders
  • Accurately put on hold all order pickup and drive up orders
  • Properly prepare, pack and sort guest orders for shipment using correct materials
  • Meet productivity metrics and other fulfillment goals
  • Meet guest order promise times to deliver on the guest demand
  • Own your workspace and supplies; keep equipment and designated areas organized and supplies in stock
  • Properly use equipment while following safety best practices
  • Follow all safety guidelines, operating procedures, product freshness and quality standards; follow food safety guidelines when handling, displaying and/or storing food items
  • Always demonstrate a culture of ethical conduct, safety and compliance
  • Work in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practices
  • Support guest services such as back-up cashier, order pick up (OPU) and Drive up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws
Requirements
  • Must be at least 18 years of age or older
  • Welcoming and helpful attitude toward guests and other team members
  • Learn and adapt to current technology needs
  • Work both independently and with a team
  • Resolve guest questions quickly on the spot
  • Attention to detail and follow a multi-step process
What We Offer

We are an awesome place to work and care about our teams, offering competitive benefits from financial and education to well-being and beyond. We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team.

Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Supply Chain Facility or reach out to Guest Services at for additional information.

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