Restaurant General Manager
2 months ago
We are seeking a highly skilled and experienced Restaurant General Manager to join our team at Nick & Moes. As a Restaurant General Manager, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring exceptional customer service, and driving sales growth.
Key Responsibilities- Operations Management: Oversee all front and back of the house restaurant operations, ensuring seamless execution of daily tasks and activities.
- Customer Service: Foster a culture of exceptional customer service, responding to customer complaints in a professional and timely manner.
- Quality Control: Maintain high standards of quality control for all food served, ensuring a safe and healthy dining environment.
- Staff Management: Analyze staff evaluations and feedback to improve the customer experience, train new employees, and provide ongoing training for all staff.
- Financial Management: Project future needs for goods, kitchen supplies, and cleaning products, and oversee ordering and inventory management.
- Health and Safety: Ensure compliance with health code regulations and maintain high standards of sanitation and cleanliness.
- Cost Control: Identify opportunities to cut waste and decrease operational costs, while maintaining high standards of quality and customer service.
- Reporting and Analysis: Generate weekly, monthly, and annual reports to track sales, customer satisfaction, and operational performance.
- Experience: Significant work experience in management and the hospitality industry, with a proven track record of success.
- Leadership Skills: Strong leadership skills, with the ability to motivate and inspire staff to deliver exceptional customer service.
- Communication Skills: Excellent communication skills, with the ability to effectively communicate with staff, customers, and vendors.
- Problem-Solving Skills: Strong problem-solving skills, with the ability to analyze complex issues and develop effective solutions.
- Technical Skills: Proficiency in restaurant management software and other technical tools.
Nick & Moes is a leading convenience store and gas station chain with a reputation for exceptional customer service and a wide range of delicious food offerings. We are committed to providing a safe and healthy work environment, and offer a competitive compensation package, including 401(k), health, dental, and vision insurance, paid vacation, and bonuses.
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