Assistant Restaurant Manager

2 months ago


Bradenton, Florida, United States Salem's Fresh Eats Full time
About the Role

Salem's Fresh Eats is seeking a highly skilled and experienced Restaurant Operations Manager to join our team. As an Assistant Restaurant Manager, you will play a crucial role in the efficient operation of our restaurant, working closely with the General Manager to oversee daily activities, ensure excellent customer service, and maintain high-quality standards.

Key Responsibilities
  • Staff Management
    • Assist in recruiting, hiring, and training new restaurant staff.
    • Schedule and assign tasks to employees, including servers, cooks, and support staff.
    • Supervise and motivate staff, providing guidance and constructive feedback.
    • Ensure all employees adhere to company policies and procedures.
  • Customer Service
    • Maintain a welcoming and friendly atmosphere for guests.
    • Address customer complaints and resolve issues promptly and professionally.
    • Interact with customers to gather feedback and improve service quality.
  • Operational Duties
    • Assist in inventory management, including ordering supplies and tracking inventory levels.
    • Monitor restaurant cleanliness, ensuring compliance with health and safety regulations.
    • Oversee the opening and closing procedures of the restaurant.
  • Financial Management
    • Help manage the restaurant's budget, including controlling costs and maximizing profitability.
    • Assist in monitoring and reporting financial performance, including sales and expenses.
  • Menu and Food Quality
    • Ensure that food preparation and presentation are established.
    • Monitor food safety and sanitation practices.
  • Training and Development
    • Conduct training sessions for staff to enhance their skills and knowledge.
    • Foster a culture of continuous learning and development among the team members.
  • Compliance
    • Ensure compliance with local, state, and federal regulations, including food safety and labor laws.
    • Maintain accurate records and documentation related to restaurant operations.
  • Marketing and Promotion
    • Assist in implementing marketing strategies to attract and retain new customers.
    • Participate in promotional events and community engagement activities.
  • Administration
    • Assist the General Manager in completing financial and inventory reports and other administrative duties as requested.
Requirements
  • Proven experience in the restaurant industry, with at least 2-3 years in a supervisory or managerial role.
  • Strong communication and leadership skills.
  • Exceptional customer service orientation.
  • Knowledge of restaurant operations, including food safety and sanitation.
  • Proficiency in restaurant management software and fundamental financial analysis.
  • Ability to work in a fast-paced and dynamic environment.
  • Flexibility to work evenings, weekends, and holidays as needed.
  • Food handler's certification may be required depending on local regulations.
  • Reliable and dependable attendance.
  • High school diploma required.
  • Serve Safe certified.
  • Successful completion of a manager certification program.
  • Annual passing cooking test to ensure quality control assurance and ongoing training.


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