Assistant Restaurant Manager
2 months ago
Salem's Fresh Eats is seeking a highly skilled and experienced Restaurant Operations Manager to join our team. As an Assistant Restaurant Manager, you will play a crucial role in the efficient operation of our restaurant, working closely with the General Manager to oversee daily activities, ensure excellent customer service, and maintain high-quality standards.
Key Responsibilities- Staff Management
- Assist in recruiting, hiring, and training new restaurant staff.
- Schedule and assign tasks to employees, including servers, cooks, and support staff.
- Supervise and motivate staff, providing guidance and constructive feedback.
- Ensure all employees adhere to company policies and procedures.
- Customer Service
- Maintain a welcoming and friendly atmosphere for guests.
- Address customer complaints and resolve issues promptly and professionally.
- Interact with customers to gather feedback and improve service quality.
- Operational Duties
- Assist in inventory management, including ordering supplies and tracking inventory levels.
- Monitor restaurant cleanliness, ensuring compliance with health and safety regulations.
- Oversee the opening and closing procedures of the restaurant.
- Financial Management
- Help manage the restaurant's budget, including controlling costs and maximizing profitability.
- Assist in monitoring and reporting financial performance, including sales and expenses.
- Menu and Food Quality
- Ensure that food preparation and presentation are established.
- Monitor food safety and sanitation practices.
- Training and Development
- Conduct training sessions for staff to enhance their skills and knowledge.
- Foster a culture of continuous learning and development among the team members.
- Compliance
- Ensure compliance with local, state, and federal regulations, including food safety and labor laws.
- Maintain accurate records and documentation related to restaurant operations.
- Marketing and Promotion
- Assist in implementing marketing strategies to attract and retain new customers.
- Participate in promotional events and community engagement activities.
- Administration
- Assist the General Manager in completing financial and inventory reports and other administrative duties as requested.
- Proven experience in the restaurant industry, with at least 2-3 years in a supervisory or managerial role.
- Strong communication and leadership skills.
- Exceptional customer service orientation.
- Knowledge of restaurant operations, including food safety and sanitation.
- Proficiency in restaurant management software and fundamental financial analysis.
- Ability to work in a fast-paced and dynamic environment.
- Flexibility to work evenings, weekends, and holidays as needed.
- Food handler's certification may be required depending on local regulations.
- Reliable and dependable attendance.
- High school diploma required.
- Serve Safe certified.
- Successful completion of a manager certification program.
- Annual passing cooking test to ensure quality control assurance and ongoing training.
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