Customer Service Receptionist

2 weeks ago


Dayton, Ohio, United States Voss Auto Network Full time
Join the Voss Auto Network as a Full-Time Receptionist

Working Hours: Monday to Friday, 9 AM to 6 PM, No Weekends

At Voss Auto Network, a prominent player in the Automotive sector, we are dedicated to providing outstanding customer service and upholding the highest standards across all our operations. As we expand, we are looking for a proactive and customer-oriented individual to become a vital part of our Sales/Service Department in the role of Receptionist/Cashier.

Position Summary:

In the role of Receptionist/Cashier, you will serve as the initial point of contact for our esteemed customers. Your key duties will encompass welcoming customers, addressing inquiries, and efficiently processing transactions. This position is essential for ensuring seamless operations and fostering a positive customer experience.

Primary Responsibilities:
  • Greet customers upon their arrival at the dealership/service center and guide them to the correct department.
  • Handle incoming phone calls and respond to customer inquiries in a timely and courteous manner.
  • Execute sales transactions, including cash, credit, and financing options, while ensuring accuracy and adherence to company policies.
  • Keep the reception area tidy and organized, reflecting our commitment to professionalism and exceptional customer service.
  • Work collaboratively with the sales and service teams to provide comprehensive support and assist with administrative tasks as required.
Qualifications:
  • Prior experience in a customer-facing role, ideally as a receptionist or cashier.
  • Outstanding interpersonal and communication skills, with a warm and professional attitude.
  • Meticulous attention to detail and the ability to juggle multiple tasks in a fast-paced environment.
  • Familiarity with basic computer applications (e.g., MS Office, POS systems) is advantageous.
  • A high school diploma or equivalent; additional training in customer service is a plus.
Perks:

Comprehensive medical, dental, vision, and life insurance

Weekly pay with direct deposit

401K plan

Employee discounts

Paid vacation and holidays

We encourage you to apply online or in person today.

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