Client Services Representative

6 days ago

Dayton, Ohio, United States Care Center Full time
Job Summary:

The Client Services Representative/Receptionist is the primary liaison with Care Center clientele, responsible for handling all incoming phone calls, scheduling appointments, and providing exceptional client service.

Key Responsibilities:
  • Handle all incoming phone calls, including scheduling appointments and phone triage.
  • Provide client services, including greeting and checking in clients for emergencies and specialty appointments.
  • Collect and enter client and patient information into the hospital system, review and maintain client/patient files.
  • Resolve open invoices, collect payments, and run end of shift reporting.
  • Perform general maintenance and cleaning tasks, including keeping the desk clean and organized, stocking front desk supplies, and maintaining the lobby and exam rooms.
Additional Responsibilities:
  • Ability to multi-task and manage multiple tasks at one time.
  • Strong communication skills, including reading, writing, and speaking fluent English.
  • Organizational ability and problem-solving skills.
  • Client service skills, including ensuring attentive, courteous, and informative service.
  • Intellectual ability and computer skills, including using a computer and specialized veterinary medical software.
Qualifications:
  • High school diploma, GED, or higher education.
  • 1 year customer or client service experience.
  • Exceptional ability to communicate with all levels of the organization, including the public.
Physical Demands:
  • Position requires flexibility in scheduling and the ability to work evenings and weekends as required.
  • Contact with the general public in a fast-paced, high-volume, 24-hour, 7-day/week, 365-day/year medical facility.
  • Physical activity to include walking, climbing stairs, bending, stooping, reaching, lifting (up to 40 lbs.), and standing.
  • Visual acuity sufficient to maintain accurate records; recognize people and understand written directions.
  • Ability to speak and hear sufficiently to understand, give information in person and over the telephone.
  • Fine motor skills adequate for utilizing office equipment.

  • Client Service Representative

    3 days ago

    Dayton, Ohio, United States VCA Animal Hospitals Full time

    About the Role:The Client Service Representative is a vital member of our team at VCA Animal Hospitals, responsible for delivering exceptional customer service and ensuring a seamless experience for our clients and their pets.Key Responsibilities:Provide top-notch customer service, including greeting visitors, answering phone calls, and guiding clients to...

  • Service Advisor for Client Relations

    2 weeks ago

    Dayton, Ohio, United States National Accident Helpline Full time

    Position: Customer Care RepresentativeAt National Accident Helpline, we prioritize the needs of individuals who have encountered unfortunate incidents that were not their fault. Our Customer Care Representatives serve as the essential first point of contact for our clients, requiring individuals who possess a sincere desire to assist by listening,...

  • Financial Services Representative

    4 days ago

    Dayton, Ohio, United States WesBanco Bank Inc. Full time

    Job SummaryWe are seeking a highly motivated and experienced Financial Services Representative to join our team at WesBanco Bank Inc. as a Financial Advisor. In this role, you will be responsible for providing investment counseling to bank and non-bank clients and offering products that include, but are not limited to mutual funds, annuities, and fee-based...

  • Customer Service Representative

    6 days ago

    Dayton, Ohio, United States TTI TTI, Inc. Full time

    **Job Summary**TTI, Inc. is seeking a highly skilled Customer Service Coordinator to join our team. As a key member of our branch support team, you will be responsible for ensuring accurate and timely order fulfillment, providing exceptional customer service, and maintaining a high level of professionalism with clients.**Key Responsibilities:**Verify and...

  • Customer Service Representative

    1 day ago

    Dayton, Ohio, United States Vivial Full time

    **Job Summary**Vivial is seeking a highly skilled and motivated Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service and resolving complex issues related to billing and collections.**Key Responsibilities:**Make outbound calls to clients to resolve...

  • Customer Service Representative

    4 days ago

    Dayton, Ohio, United States Vivial Full time

    **Job Summary**Vivial is seeking a highly motivated and detail-oriented Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.**Key Responsibilities:**Make outbound calls to clients to resolve billing and collection...

  • Insurance Customer Service Representative

    1 week ago

    Dayton, Ohio, United States Roberts Allstate Agency Full time

    Job Title: Customer Service RepresentativeWe are seeking a dedicated individual to join our exceptional customer service team at Roberts Allstate Agency. As our office expands, we need a full-time Customer Service Representative to provide top-notch service to our clients. The ideal candidate will handle policy change requests, maintain product knowledge,...

  • Customer Service Representative

    3 days ago

    Dayton, Ohio, United States Gerber's Tropical Fish Full time

    Job OverviewGerber's Tropical Fish is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our staff, you will be responsible for providing exceptional customer service and ensuring a positive experience for our clients.Key ResponsibilitiesCustomer InteractionGreet customers in a...

  • Customer Service Representative

    5 days ago

    Dayton, Ohio, United States Vivial Full time

    **Job Summary**Vivial is seeking a highly skilled and motivated Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service and resolving complex issues related to billing and collections.**Key Responsibilities:**Make outbound calls to clients to resolve...

  • Customer Service Representative

    4 days ago

    Dayton, Ohio, United States Wayne Overhead Door Sales and Home Improvements Full time

    Job Summary:We are seeking a highly skilled and experienced Customer Service Representative to join our team at Wayne Overhead Door Sales and Home Improvements. As a key member of our front office staff, you will be responsible for providing exceptional customer service, managing office functions, and contributing to our marketing...

  • Customer Service Representative

    3 days ago

    Dayton, Ohio, United States Genuine Parts Company Full time

    Job Summary:The Customer Service Representative is responsible for providing exceptional customer service and support to clients of Genuine Parts Company. This role involves accurately fulfilling customer orders, managing incoming customer calls, and building strong relationships with customers to drive repeat business.Key Responsibilities:Respond to...

  • Insurance Service Representative

    1 week ago

    Dayton, Ohio, United States Linda Nervis - State Farm Agent Full time

    About the Company:Welcome to Linda L Nervis Ins Agency Inc, a dynamic team dedicated to providing top-notch insurance services while fostering strong relationships with our clients.Job DescriptionWe are seeking a detail-oriented and efficient specialist to handle administrative tasks and assist insurance agents in attracting and retaining customers.As an...

  • Insurance Customer Service Representative

    4 days ago

    Dayton, Ohio, United States Wagner Insurance Agency Full time

    Job Opportunity at Wagner Insurance AgencyWe are seeking a highly skilled and customer-focused individual to join our team as a Licensed Insurance Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, building strong relationships with clients, and ensuring their insurance needs are...

  • Field Sales Representative

    6 days ago

    Dayton, Ohio, United States Veracity Resourcing and Services Full time

    About the RoleWe are seeking a highly skilled Field Sales Representative to join our team at Veracity Resourcing and Services. As a Field Sales Representative, you will be responsible for providing exceptional account management to our clients, implementing business development initiatives, and driving sales growth.Key ResponsibilitiesAchieve sales targets...

  • Customer Service Representative

    2 days ago

    Dayton, Ohio, United States Truck Country Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Truck Country. As a key member of our service department, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesCommunicate effectively with customers to gather relevant information...

  • Client Services Coordinator

    6 days ago

    Dayton, Ohio, United States Touching Hearts at Home Full time

    **Job Summary**We are seeking a highly skilled and compassionate Care Coordinator to join our team at Touching Hearts at Home. As a Care Coordinator, you will play a critical role in ensuring the satisfaction of our care team and clients by providing exceptional support and coordination services.**Key Responsibilities:**Monitor on-time arrival of our care...

  • Food and Beverage Service Representative

    6 days ago

    Dayton, Ohio, United States ASM Global Full time

    Job SummaryASM Global is seeking a highly motivated and detail-oriented Cashier to join our team at the Dayton Convention Center. As a Cashier, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our clients and guests.Key ResponsibilitiesConcession Stand Operations: Set up and maintain concession stands,...

  • Field Sales Representative

    1 day ago

    Dayton, Ohio, United States Veracity Resourcing and Services Full time

    Job OverviewWe are seeking a dynamic and results-driven Field Sales Representative to join our growing team at Veracity Resourcing and Services. The ideal candidate will be responsible for building and maintaining strong customer relationships, identifying new business opportunities, and achieving sales targets.Key ResponsibilitiesCustomer Relationship...

  • Client Services Coordinator

    1 week ago

    Dayton, Ohio, United States Linda Nervis - State Farm Agent Full time

    About the Company:Welcome to Linda L Nervis Ins Agency Inc. We are a vibrant team committed to delivering exceptional insurance solutions while building lasting connections with our clients.Job OverviewPosition Summary:Linda L Nervis Ins Agency Inc is seeking a meticulous and organized professional to manage administrative functions and support insurance...

  • Service Operations Representative

    2 weeks ago

    Dayton, Ohio, United States Auto-Valve, Inc. Full time

    Position: Customer Service Representative Company: Auto-Valve, Inc. Job Overview: The role involves addressing inquiries from clients and adhering to established protocols to deliver responses or direct calls to the relevant personnel. Common inquiries pertain to order updates, product details, account inquiries, pricing, issue resolution, returns, or...