Customer Service Representative

5 days ago


Dayton, Ohio, United States Gerber's Tropical Fish Full time
Job Overview

Gerber's Tropical Fish is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our staff, you will be responsible for providing exceptional customer service and ensuring a positive experience for our clients.

Key Responsibilities
  • Customer Interaction
    • Greet customers in a friendly and welcoming manner
    • Respond to customer inquiries and resolve issues in a timely and professional manner
    • Assist customers in selecting the right products and services for their needs
  • Product Knowledge
    • Develop and maintain knowledge of our products and services
    • Provide accurate and up-to-date information to customers
  • Store Maintenance
    • Ensure the store is clean and well-maintained
    • Restock shelves and maintain inventory levels
Requirements
  • Customer Service Skills
    • Excellent communication and interpersonal skills
    • Ability to work in a fast-paced environment
    • Proven ability to provide exceptional customer service
  • Product Knowledge
    • Ability to learn and maintain knowledge of our products and services
  • Availability
    • Availability to work a variety of shifts, including weekends and holidays


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