Customer Service Specialist

1 day ago


Washington, United States Probecx Full time

Role Overview

We are seeking a Customer Service Specialist to join our team in Joondalup, WA. As a Customer Service Specialist, you will be responsible for handling inbound calls regarding enquiries for the upcoming 2025 WA State Elections.

About the Role

You will be working closely with clients, providing exceptional customer service and resolving their queries in a timely manner. You will also be responsible for maintaining accurate records of client interactions and reporting any issues or concerns to management.

Key Requirements

  • Candidate should have excellent communication and problem-solving skills
  • Ability to work independently and as part of a team
  • Familiarity with computer systems and software
  • Willingness to learn and adapt to new situations

Benefits

We offer a competitive salary of around $40,000 per annum, plus benefits such as unlimited access to a trusted mental health platform, ongoing coaching and support with career progression, and a fun workplace culture.

What We Offer

We value diversity and inclusion and welcome applications from candidates from all backgrounds. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this role.



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