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Optometry Service Manager

1 month ago


Los Angeles, California, United States Kaiser Permanente Full time
Job Summary:

Under the general supervision of Chief of Service and the Assistant Medical Group Administrator, the Optometry Service Manager plans, develops, implements, evaluates, and supervises the Optometry service delivery and quality assurance program. This includes developing and implementing programs of peer review and inservice education, participating in short and long-range planning for improving delivery accessibility of service in the Optometry department, and providing comprehensive vision services case management to members.

Key Responsibilities:

  • Upholds Kaiser Permanente's Policies and Procedures, Principles of Responsibilities, and applicable state, federal, and local laws.
  • Coordinates central planning, development, implementation, and evaluation of Optometry programs with appropriate input from the Chief of Service and Assistant Medical Group Administrator.
  • Ensures Optometrists' compliance with all licensure requirements, oversees orientation and training for Optometrists, and plans, coordinates, and schedules the office hours and leaves for Optometrists.
  • Participates in the interviewing and selection process for all Optometrist candidates, as well as completion of performance assessments of current staff.
  • Performs other administrative responsibilities such as collection and compilation of Optometrist statistics, budget development, and monitoring.
  • Provides direct optometry care and services to members, including visual examinations, detection and differential diagnosis of abnormal visual, ocular, and/or systematic conditions, and treatment of the visual system within the scope of optometric licensure.
  • Works effectively as a team member/leader of other areas of Vision Services, which includes Optical Lab and Optical Dispensing, and promotes member satisfaction by ensuring the provision of a high level of quality of service and care.

Requirements:

  • Strong leadership and management skills.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a team environment.
  • Strong analytical and problem-solving skills.
  • Ability to prioritize tasks and manage multiple projects simultaneously.
  • Knowledge of optometry practices and procedures.