Airport Customer Service Manager
3 weeks ago
We are seeking a highly skilled and experienced Customer Service Manager to join our team at American Airlines. As a key member of our Airport Customer Care team, you will be responsible for leading and managing a team of customer service representatives to ensure exceptional customer experiences.
Key Responsibilities- Lead and manage a team of customer service representatives to ensure exceptional customer experiences.
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Collaborate with other departments to ensure seamless customer experiences across all touchpoints.
- Monitor and analyze customer feedback to identify areas for improvement.
- Develop and implement training programs to enhance customer service skills.
- 2+ years of experience in customer service management.
- Proven track record of improving customer satisfaction and loyalty.
- Excellent leadership and communication skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Knowledge of customer service principles and practices.
As a Customer Service Manager at American Airlines, you will have the opportunity to work with a dynamic team of professionals who are passionate about delivering exceptional customer experiences. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
Why Work for American Airlines?At American Airlines, we are committed to providing our customers with exceptional service and experiences. We believe that our employees are our greatest asset, and we are dedicated to supporting their growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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Airport Ambassador
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Customer Service Ambassador
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Airport Shuttle Driver
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Airport Shuttle Driver
4 weeks ago
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Customer Service Ambassador
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Airport Terminal Services Representative
4 weeks ago
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Airport Customer Service Representative
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Airport Operations Manager
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Airport Operations Manager
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Airport Operations Manager
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Airport Project Manager
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Los Angeles, California, United States Hallmark Aviation Services Full timeExceptional Service at the Heart of Our OperationsHallmark Aviation Services is seeking highly skilled Customer Service Representatives to provide top-notch service to our international airline partners at LAX airport.Key Responsibilities:Deliver exceptional customer service to passengers and crew membersPerform a range of duties, including ticket counter,...
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Airport Operations Manager
4 weeks ago
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Service Advisor
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Airport Facilities Design Manager
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Service Advisor
4 weeks ago
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Airport Construction Project Manager
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Airport Capital Projects Manager
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Airport Shuttle Driver
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