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Medical Support Specialist
2 months ago
We are a leading provider of plasma-based therapies, and we are committed to improving the lives of patients with rare diseases. Our team is dedicated to providing exceptional customer service and ensuring the safety and well-being of our donors.
Job SummaryWe are seeking a highly skilled Medical Support Specialist to join our team. In this role, you will be responsible for determining donor eligibility, managing donor adverse events, and reviewing laboratory test results. You will work under the direct supervision of the Center Manager and under the supervision of the Center Physician for medical issues.
Key Responsibilities- Determine donor eligibility accurately and in a timely manner, including proper management of informed consent, AIDS education, and confidential self-exclusion.
- Manage donor reactions, which occur at the facility, as outlined in the SOPs.
- Follow applicable SOPs for medical emergencies, including the execution of Center Physician's standing orders and donor transport to emergency care facilities.
- Refer to the Center Physician or Medical Affairs when in need of providing unacceptable findings to donors, problem-solving, or guidance concerning medical or technical issues, including donor safety and eligibility.
- Demonstrate continued competency in the performance of job responsibilities and complete periodic assessment with the Center Physician per applicable SOPs.
- Assist the EHS program as required per SOPs or as requested by the EHS Manager.
- Graduate of a recognized educational program.
- Bachelor's Degree preferred.
- Minimum of two years in a clinical or hospital setting preferred.
We offer a competitive hourly wage range, short-term incentives, and a comprehensive benefits package, including medical, dental, vision insurance, a 401(k) plan, and company match. We are an equal opportunity employer and are committed to creating a diverse workforce.
