Current jobs related to Care Coordinator - Phoenix, Arizona - Upward Health

  • Care Coordinator

    4 weeks ago

    Phoenix, Arizona, United States Arion Care Solutions Full time

    Job Title: EVV CoordinatorAt Arion Care Solutions, we are seeking a highly organized and detail-oriented EVV Coordinator to join our team. The successful candidate will be responsible for assisting and supporting management teams with EVV-related tasks and processes.Key Responsibilities:Respond to all communication from members, families, and staff in a...

  • Senior Care Coordinator

    4 weeks ago

    Phoenix, Arizona, United States Shadow Mountain Memory Care Full time

    Job SummaryWe are seeking a compassionate and organized Resident Care Coordinator/LPN to join our team at Shadow Mountain Memory Care. The ideal candidate will have a strong background in nursing and excellent communication skills.Key Responsibilities:Supervise and coordinate the daily healthcare needs of residents.Review and document daily communication...

  • Care Coordinator

    4 weeks ago

    Phoenix, Arizona, United States Phoenix Children's Hospital Full time

    Job SummaryWe are seeking a highly skilled and compassionate Care Coordinator to join our team at Phoenix Children's Hospital. As a key member of our Case Management department, you will play a vital role in ensuring the seamless transition of patients from hospital to home, while promoting high-quality, patient-centered care.Key ResponsibilitiesDevelop and...

  • Care Coordinator

    4 weeks ago

    Phoenix, Arizona, United States Connections Health Solutions Full time

    About the RoleConnections Health Solutions is seeking a highly skilled Care Coordinator to join our team. As a Care Coordinator, you will play a critical role in facilitating admission intakes, treatment planning, and discharge planning for individuals in crisis.Key ResponsibilitiesConduct thorough, accurate, and clinically sound psychosocial assessments,...

  • Care Coordinator

    4 weeks ago

    Phoenix, Arizona, United States Curana Health Full time

    About the RoleWe are seeking a highly skilled and compassionate Care Concierge to join our team at Curana Health. As a key member of our care team, you will play a vital role in delivering exceptional patient experiences and ensuring the highest level of care for our senior living residents.Key ResponsibilitiesFacilitate effective communication between...

  • Care Coordinator

    3 weeks ago

    Phoenix, Arizona, United States Connections Health Solutions Full time

    About the Role:We are seeking a highly skilled and compassionate Care Coordinator to join our team at Connections Health Solutions. As a Care Coordinator, you will play a critical role in facilitating admission intakes, treatment planning, and discharge planning for individuals in crisis.Key Responsibilities:Conduct thorough and accurate psychosocial...

  • Care Coordinator

    1 month ago

    Phoenix, Arizona, United States Foothills Sports Medicine Physical Therapy Full time

    Full-Time Front Desk Medical Receptionist (Care Coordinator) Job OpportunityFoothills Sports Medicine Physical Therapy, a member of the Confluent Health family, is seeking a highly organized and detail-oriented individual to fill the role of Full-Time Front Desk Medical Receptionist (Care Coordinator).This is an excellent opportunity for someone who is...

  • Care Coordinator

    1 month ago

    Phoenix, Arizona, United States Adecco USA Full time

    Job SummaryThe Care Coordinator plays a vital role in guiding members through the complex healthcare landscape, ensuring optimal care delivery in appropriate settings. This position acts as a liaison for members and their families, facilitating timely appointments with relevant specialists, whether within the center or externally.Key...

  • RN Case Manager

    3 weeks ago

    Phoenix, Arizona, United States Adobe Care and Wellness LLC Full time

    About Adobe Care and Wellness LLCAdobe Care and Wellness LLC is a leading healthcare solutions company dedicated to delivering high-quality patient care and wellness services. Our mission is to provide personalized support and guidance to individuals and families, empowering them to achieve optimal health and well-being.Job SummaryWe are seeking a skilled RN...

  • Care Coordinator

    4 weeks ago

    Phoenix, Arizona, United States One Medical Full time

    About the RoleWe are seeking a highly skilled and compassionate Field Care Coordinator to join our High Risk team at One Medical. As a Field Care Coordinator, you will play a critical role in supporting our patients with care outside of the traditional clinic setting, providing telehealth services and facilitating seamless transitions of care.Key...

  • Clinical Care Coordinator

    4 weeks ago

    Phoenix, Arizona, United States Banner Health Full time

    Job Title: Clinical Care CoordinatorBanner Health is seeking a highly skilled Clinical Care Coordinator to join our team at the Liver Disease Center-Clinic in Phoenix, Arizona.Job Summary:The Clinical Care Coordinator will work closely with a multidisciplinary team to provide comprehensive care coordination, supporting a holistic and coordinated approach...

  • Care Coordinator

    4 weeks ago

    Phoenix, Arizona, United States Foothills Sports Medicine Physical Therapy Full time

    Full-Time Front Desk Medical Receptionist (Care Coordinator)About the Role:Foothills Sports Medicine Physical Therapy is seeking a highly organized and detail-oriented Full-Time Front Desk Medical Receptionist (Care Coordinator) to join our team.Key Responsibilities:Provide exceptional customer service to patients and familiesManage front desk operations,...

  • Patient Care Coordinator

    4 weeks ago

    Phoenix, Arizona, United States SALT Dental Partners Full time

    Job Title: Patient Care CoordinatorWe are seeking a highly motivated and compassionate Patient Care Coordinator to join our team at SALT Dental Partners. As a Patient Care Coordinator, you will be responsible for providing exceptional customer service and coordinating patient care to ensure a positive experience for our patients.Key Responsibilities:Provide...

  • RN Case Manager

    4 weeks ago

    Phoenix, Arizona, United States Adobe Care and Wellness LLC Full time

    About Adobe Care and Wellness LLCAdobe Care and Wellness LLC is a leading provider of healthcare services, dedicated to delivering high-quality care to our patients. We are committed to making a positive impact on the lives of those we touch.Job SummaryWe are seeking a skilled RN Case Manager to join our team. As a RN Case Manager, you will be responsible...

  • Nurse Care Coordinator

    3 weeks ago

    Phoenix, Arizona, United States Mayo Clinic Full time

    About the Role:The Nurse Care Coordinator at Mayo Clinic is responsible for coordinating nursing care, including direct patient care, patient/family education, and transitions of care. This role requires excellent communication skills, the ability to work in a team environment, and adapt to unpredictable situations.Responsibilities:Coordinate nursing care,...

  • Care Coordinator

    3 weeks ago

    Phoenix, Arizona, United States Southwest Behavioral Health Services Full time

    About the RoleWe are seeking a highly skilled Care Coordinator to join our Crisis Recovery Unit team at Southwest Behavioral & Health Services. As a key member of our team, you will play a vital role in supporting the most appropriate and least restrictive setting for our consumers, improving their level of functioning, and assisting them and their...

  • Nursing Care Coordinator

    3 weeks ago

    Phoenix, Arizona, United States The Palazzo Full time

    Nursing Care Coordinator OpportunityWe are seeking a skilled Nursing Care Coordinator to join our team at The Palazzo. As a Nursing Care Coordinator, you will be responsible for coordinating and providing nursing care for residents, as well as supervising and guiding clinical staff members. This is a rewarding opportunity to make a difference in the lives of...

  • Dental Care Coordinator

    4 weeks ago

    Phoenix, Arizona, United States SALT Dental Partners Full time

    Job SummaryWe are seeking a highly motivated and compassionate Patient Care Coordinator to join our team at SALT Dental Partners. As a Patient Care Coordinator, you will be responsible for providing exceptional customer service and coordinating patient care to ensure a positive experience for our patients.Key Responsibilities:Providing exceptional customer...

  • Nurse Care Coordinator

    4 weeks ago

    Phoenix, Arizona, United States Choice Health at Home Full time

    Job Title: Nurse Care CoordinatorAt Choice Health at Home, we are seeking a skilled Nurse Care Coordinator to join our team. As a Nurse Care Coordinator, you will play a vital role in ensuring seamless transitions of care for our patients. Your expertise in nursing and ability to communicate effectively with patients, families, and healthcare teams will make...

  • Care Coordinator LPN

    1 month ago

    Phoenix, Arizona, United States Brookdale Senior Living Full time

    Care Coordinator LPN Job DescriptionOverviewBrookdale Senior Living is seeking a skilled Care Coordinator LPN to join our team. As a Care Coordinator LPN, you will play a vital role in enhancing healthcare delivery in our assisted living and memory care communities.ResponsibilitiesCoordinate services to enhance optimum wellness and manage chronic...

Care Coordinator

2 months ago

Phoenix, Arizona, United States Upward Health Full time
About the Role

Upward Health is seeking a highly skilled and compassionate Care Navigator to join our multidisciplinary team. As a Care Navigator, you will be the single point of contact for our patients, ensuring a seamless experience and providing extensive support and assistance.

Key Responsibilities
  • Single Point of Contact
    • Coordinate with providers and Care Team members to provide ongoing support and communication to our patients and ensure a smooth continuum of care
    • Monitor patient hospitalizations and follow up as necessary with Care Team staff
    • Provide patients with educational materials and execute correspondence to primary care physicians and specialists for new patient enrollments/appointments
    • Collect, verify, & coordinate clinical and administrative information (e.g., Hospitalizations, Insurance)
  • Patient Registration
    • Perform outbound calls to patients to understand their clinical needs and connect them with appropriate resources
    • Collect, enter, and/or confirm patient demographic, health, insurance, and payment information in EHR and related systems
    • Help patients register for and access the EHR patient portal
    • Explain Upward Health's payment policy to patient
    • Facilitate completion of new patient forms
  • Insurance Verification and Authorization Fulfillment
    • Verify patient insurance information using insurance card and payers' portals
    • Contact payers for out-of-network inquires and to determine coverage policies
    • Identify patient cost-sharing amount and enter in EHR and related systems
    • Identify and complete prior authorizations for services and medications
    • Monitor insurance changes and identify/research established patients who lose eligibility
  • Scheduling & Check-in
    • Ensure that patient appointments with Upward Health providers are scheduled promptly and efficiently
    • Manage patient appointment cancelation and rescheduling as needed
    • Ensure patient missed appointments are rescheduled and communicated to the physician/clinician, patient, and members of the Care Team
    • Maintain system of notifications sent to patients about scheduled appointments
    • Attach any pre-visit paperwork to the patient's EHR chart
    • Ensure completion of as-needed patient clinical and administrative forms ahead of visits
    • Contact patient in advance of or at beginning of appointment to complete check-in and:
      • Confirm demographic information
      • Confirm patient insurance eligibility
      • Review patient account balance and any co-payments due
      • Collect payment information from patients, including processing credit card payments for patient cost-sharing amounts
      • Notify patients of necessary future appointment details
    • Provide minor technical assistance to ensure that patients can access virtual visits
  • Follow Up Support from Provider Visits
    • Assistant the providers delivering care as it relates to pre and post visit documentation, following up on orders, faxes, and labs, and ensuring smooth experience for patient and provider
    • Perform outbound calls to providers to make appointment for patients or follow up on care
    • Follow up with patients to ensure their needs are met and schedule future wellness discussions
    • Expedite follow up to further coordinate next steps as to the patient response, scheduling needs and insurance coordination
  • Various Administrative Support and Other Duties
    • Lead the answering of the phone and responding to the fax machine for patient inquires
    • Answer inbound calls from patients, providers, and Upward Health resources as necessary
    • Collaborate with Finance colleagues on patient billing issues
    • Handle medical record requests
    • Manage the incoming queue of patient referrals
    • Prepare reports and documents as needed or requested, ensures Care Team is following proper documentation protocols at the direction of the Manager
    • Attend regular team meetings and participate in clinical rounds
    • Maintain patient, provider, & payer contact & referral Information
    • Other duties as assigned
    Requirements
    • 3+ years at an outpatient healthcare practice serving as a patient representative or similar experience
    • High school graduate or GED required
    • Prior experience in health insurance and medical terminology is preferred
    • Knowledge of community resources in applicable geographic area
    • Able to maintain clear professional boundaries with members and coworkers
    • Cultural competency – able to work with diverse groups of community members
    • Highly technologically savvy
    • Report development from clinical and non-clinical systems
    • Ability to assist with development and distribution of educational materials

Upward Health is proud to be an equal opportunity/affirmative action employer. We are committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce.

This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position.