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Customer Service Representative

2 months ago

Milpitas, California, United States Walmart Full time

Job Overview

As a Front End Service Team Associate at Walmart, you will play a vital role in ensuring a seamless customer experience. Your primary responsibilities will include processing returns and refunds, handling financial transactions, and providing exceptional customer service. You will be the face of our company, and your smile and friendly demeanor will make a lasting impression on our customers.

Key Responsibilities

* Process returns and refunds in a timely and efficient manner
* Handle financial transactions, including cash, credit, and debit card payments
* Provide exceptional customer service, addressing customer inquiries and concerns
* Maintain a clean and organized store environment, adhering to company standards

Benefits

As a valued member of our team, you will enjoy a range of benefits, including:

* Competitive pay and performance-based incentive awards
* Comprehensive health benefits, including medical, vision, and dental coverage
* Financial benefits, including 401(k), stock purchase, and company-paid life insurance
* Paid time off benefits, including parental leave, family care leave, bereavement, jury duty, and voting
* Other benefits, including short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more

What We Offer

At Walmart, we are committed to helping our associates grow and succeed. We offer a range of training and development opportunities, including:

* Live Better U, a Walmart-paid education benefit program for full-time and part-time associates
* Tuition reimbursement and education assistance programs
* Opportunities for advancement and career growth

Eligibility Requirements

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.