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Customer Service Representative

1 month ago

Milpitas, California, United States Big Al's Full time
Job Summary

As a Customer Service Representative at Big Al's, you will be responsible for ensuring a positive experience for our guests. This includes communicating effectively with guests about inoperable equipment, assisting with equipment needs, and handling cash and financial transactions. Additionally, you will support our guests in various areas of the entertainment center, including hosting, food service, and cleaning.

Key Responsibilities

Assist guests with equipment needs, including bowling shoes, balls, and arcade games
Handle cash and financial transactions accurately and efficiently
Support guests in multiple areas of the entertainment center, including hosting, food service, and cleaning
Maintain a clean and organized environment, including removing garbage and recycling

Requirements

Intermediate skills in MS Office programs
Cash handling and sales skills
Food Handlers Certification