IT Support Specialist

1 week ago


Providence, Rhode Island, United States Dimeo Construction Company Full time
Job Title: IT Support Engineer

At Dimeo Construction Company, we are seeking a highly skilled IT Support Engineer to join our team. As an IT Support Engineer, you will be responsible for providing top-notch technical support to our end users, responding to and resolving support requests and service tickets in coordination with the IT Service and Support Manager.

Key Responsibilities:
  • Technical Support Excellence: Offer technical support to our end users, responding to and resolving support requests and service tickets.
  • Problem-Solving Pro: Identify, diagnose, and rectify issues related to computer hardware, software, services, and applications.
  • Support the Mission: Assist pursuit teams with technical needs, ensuring seamless operations and project success.
  • Hands-On IT Management: Meet with end users to analyze, troubleshoot, and diagnose hardware and software issues.
  • System Installation and Configuration: Install and configure computer systems and applications, ensuring optimal performance and security.
  • Detailed Documentation: Complete detailed reports documenting requests for technical assistance, steps taken to resolve them, and the specific dates and individuals involved.
  • Training and Development: Assist management in creating training materials for system troubleshooting and usage.
  • First Point of Contact: Act as the initial point of contact for all computer and system-related concerns from end users.
  • Organized Documentation: Organize and maintain documentation pertaining to warranties and instructional guides for computer hardware.
Requirements:
  • Self-Motivated: You are proactive and driven, with a passion for solving problems and improving systems.
  • Tech-Savvy: You have a strong understanding of computer networks, hardware, software, and applications.
  • Excellent Communicator: You can effectively communicate technical information to non-technical users.
  • Detail-Oriented: You have excellent organizational skills and attention to detail.
  • Team Player: You work well with others and are committed to the success of the team.
Benefits:
  • Innovative Environment: Work with best-in-class technology and be part of a company that is leading the charge in construction innovation.
  • Career Growth: Opportunities for professional development and career advancement within the company.
  • Dynamic Team: Join a team of dedicated professionals who are passionate about what they do and are always ready to support each other.
  • Impactful Work: Your work will directly contribute to the success of high-profile projects, making a tangible impact on the construction landscape.
  • Supportive Culture: Be part of a culture that values collaboration, continuous learning, and the development of our people.

  • IT Support Specialist

    1 month ago


    Providence, Rhode Island, United States Harvard Partners Trusted IT Advisors Full time

    Harvard Partners Trusted IT Advisors is seeking a dedicated and experienced IT Support Specialist to join our growing team. In this role, you will provide essential technical assistance to our internal colleagues, ensuring smooth operations and a positive user experience. As an integral part of our IT department, you will be responsible for resolving a wide...

  • IT Support Specialist

    4 weeks ago


    Providence, Rhode Island, United States Harvard Partners Trusted IT Advisors Full time

    About the RoleAs a Help Desk Analyst at Harvard Partners Trusted IT Advisors, you will play a critical role in providing exceptional internal support to our colleagues. This position requires a strong service orientation, excellent communication skills, and the ability to work effectively in a fast-paced environment.Key ResponsibilitiesInternal Support:...

  • IT Support Specialist

    2 weeks ago


    Providence, Rhode Island, United States Roessel Joy Full time

    Job Opportunity at Roessel JoyRoessel Joy has partnered with a reputable private non-profit organization to fill the position of IT Support Specialist. This role offers the chance to prove oneself and potentially become a full-time, permanent employee of the organization. The ideal candidate will have significant experience in IT, particularly in AV...


  • Providence, Rhode Island, United States Tides Family Services, Inc. Full time

    About Tides Family ServicesTides Family Services, Inc. is a nonprofit organization dedicated to providing comprehensive support and resources to children, adolescents, and families facing various challenges. Our mission is to offer services and supports that empower individuals to thrive.Job SummaryWe are seeking a skilled Clinical Support Specialist to join...

  • IT Support Specialist

    2 weeks ago


    Providence, Rhode Island, United States Bernard Nickels & Associates Full time

    Job Title: Information Technology Help Desk TechnicianWe are seeking a skilled IT Support Specialist to join our team at Bernard Nickels & Associates. As a Help Desk Professional, you will be responsible for providing technical assistance and support to our staff and clients.Key Responsibilities:Monitor and respond to technical support requests in a timely...

  • Support Specialist

    3 weeks ago


    Providence, Rhode Island, United States Kaleidoscope Family Solutions, Inc. Full time

    Kaleidoscope Family Solutions, Inc. is a dynamic organization providing community and home-based services to individuals with developmental and intellectual disabilities. We're seeking a dedicated individual to join our team as a Support Specialist.**Responsibilities:*** Provide one-on-one support to individuals in their homes and communities* Assist...


  • Providence, Rhode Island, United States Verizon Full time

    About the RoleWe're seeking a skilled Fiber Support Specialist to join our team at Verizon. As a key member of our customer support team, you'll play a critical role in delivering exceptional technical support and service to our Fios customers.Key ResponsibilitiesProvide technical support and service to customers via phone, resolving issues with voice, data,...


  • Providence, Rhode Island, United States Jobs for Humanity Full time

    Job Title: HVAC Support SpecialistWe are seeking a skilled and motivated HVAC Support Specialist to join our team at Volt. As a key member of our division, you will provide technical support for product service, installation, repair, and general inquiries for complex multi-family and large-scale commercial projects.Key Responsibilities:Provide verbal and...


  • Providence, Rhode Island, United States Dave & Buster Full time

    Job SummaryWe are seeking a highly skilled and enthusiastic Technical Support Specialist to join our team at Dave & Buster's. As a Technical Support Specialist, you will be responsible for ensuring the smooth operation of our games, simulators, and technical equipment. You will work closely with our guests and team members to provide exceptional service and...


  • Providence, Rhode Island, United States Brown University Full time

    Position: Healthcare Support SpecialistCompany: Brown UniversityLocation: OnsiteJob Overview: The Healthcare Support Specialist at Brown University plays a crucial role within the Health Services team, delivering vital assistance to the diverse student body. Key responsibilities encompass patient intake processes, aiding medical professionals, conducting...


  • Providence, Rhode Island, United States Jobs for Humanity Full time

    Remote HVAC Support Specialist OpportunityWe are seeking a skilled and motivated HVAC Support Specialist to join our team in Fort Myers, FL. This is a perfect opportunity for someone looking to transition from an HVAC service technician to remote customer support.Key Responsibilities:Provide verbal and written technical support for product service,...


  • Providence, Rhode Island, United States RI Temps, Inc. Full time

    Client Support Specialist at RI Temps, Inc.Industry: Staffing ServicesPosition Overview: We are seeking a dedicated Client Support Specialist to enhance our customer service operations. The successful candidate will possess experience with Salesforce and have a background in customer service spanning 1-3 years. Key responsibilities will include managing...


  • Providence, Rhode Island, United States U.S. Army Full time

    Job Title: Signal Support Systems SpecialistAs a Signal Support Systems Specialist with the U.S. Army, you will play a critical role in maintaining vital signal support systems and terminal devices. Your expertise will ensure that commanders have the necessary information to track and direct troop movements.Key Responsibilities:Maintain radio and data...


  • Providence, Rhode Island, United States City Personnel Full time

    Product Support SpecialistWe are seeking a highly skilled Product Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our clients.Key Responsibilities:Utilize exceptional customer service skills to oversee client accounts and...


  • Providence, Rhode Island, United States Providence Teachers Union Full time

    Job OverviewWe are seeking a dedicated Administrative Support Specialist to join our organization.Key Responsibilities:Welcome and assist members as they arrive.Manage incoming calls and route them appropriately.Perform data entry tasks efficiently.Handle the distribution of mail and packages.Provide relevant information to various departments.Reproduce...


  • Providence, Rhode Island, United States Children's Medical Group dba University Pediatrics Full time

    Job OverviewWe are looking for a dedicated Healthcare Support Specialist to join our team. In this role, you will be responsible for various administrative and clinical tasks that ensure the efficient operation of our medical facility.Key Responsibilities:Manage all administrative functions promptly and efficientlyAssist medical personnel by performing...


  • Providence, Rhode Island, United States Kahn Litwin Renza Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Digital Support Specialist. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide timely and effective technical support to clients via phone,...


  • Providence, Rhode Island, United States Women & Infants Hospital Full time

    Job Summary:As a key member of our team at Women & Infants Hospital, the Administrative Support Specialist will provide high-level administrative support to the Division, ensuring seamless operations and exceptional service to our patients and staff. This role requires a detail-oriented individual with excellent communication and organizational skills, as...


  • Providence, Rhode Island, United States Verizon Full time

    About the RoleWe're seeking a skilled Fiber Support Specialist to join our team at Verizon. As a key member of our customer support team, you'll play a critical role in delivering exceptional technical support and service to our Fios customers.Key ResponsibilitiesProvide technical support and service to customers via phone, resolving issues with voice, data,...


  • Providence, Rhode Island, United States Women & Infants Hospital Full time

    Job Summary:As an Administrative Support Specialist at Women & Infants Hospital, you will provide high-level administrative support to the Division, ensuring seamless operations and exceptional patient care. Your responsibilities will include:Preparing grant proposals and correspondence in final formGathering data for statistical reports and monitoring...