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Strategic Business Leader
2 months ago
The Strategic Business Leader will be responsible for driving growth, cost-effective operations, and infrastructure development for Randstad Operational Talent Solutions. This leader will serve as a tactical visionary, ensuring the organization's success in a rapidly evolving and competitive environment.
Key Responsibilities- Develop and execute long-term goals and short-term objectives for the business segment.
- Lead and manage direct staff, ensuring they are equipped with the knowledge, training, and tools to effectively execute their jobs.
- Guide teams in optimizing service delivery models for clients and produce measurable and cost-effective results.
- Accountable for teams' career mobility, retention, and engagement.
- Develop and implement innovative strategies to drive peak performance and sustain high client satisfaction levels.
- Build and maintain client relationships, positioning Randstad Operational Talent Solutions as an industry leader.
- Develop and effectively communicate quarterly sales strategy and tactical operations plans to drive profitable growth and retention of the current book of business.
- Remain up-to-date on industry trends, emerging job titles, and industries.
- Partner with local geo leaders, leaders of specialization, and other LOB to grow wallet share, identify expansion opportunities, and create next opportunities for talent in their employment journey.
- Create talent communities and engage with active and passive candidate communities.
- Oversee talent care programs to ensure satisfaction post placement.
- Facilitate the transition from candidate to client.
- Develop operating plans supporting strategic direction and correlating with annual budgets driving profitable growth and retention of the current book of business.
- Track, monitor, analyze, and communicate overall progress to targets – weekly, monthly, quarterly, and annually.
- Develop innovative initiatives in conjunction with Sr. Leadership enhancing internal efficiency and effectiveness while concurrently executing against annual growth targets.
- Deploy, direct, and allocate resources and talents of the team as needed.
- Ensure appropriate business controls are in place to satisfy audit requirements and protect customers and company assets.
- Ensure profitability and health of the market via key wellness indicators, financial, and operations reporting, compliance, pricing, etc.
- High School or GED.
- 10 years of industry experience.
- 5 years of people management and demonstrated success in driving business results.
- 3 years of demonstrated success in selling large accounts, staffing experience highly preferred.
- Proficient using Google mail, calendaring, and shared drives.
- Charismatic leader able to effectively motivate and influence constituents and colleagues.
- Strategic thinking, business acumen, and entrepreneurial mindset are a must.
- Strong organizational, analytical, and problem-solving abilities.
- Ability to manage multiple priorities and deadlines in a fast-paced environment.
- Demonstrate the ability to identify customers and deliver, decline, or adjust expectations.
- Must be innovative in approach, willing to take risks, and operate successfully in ambiguous situations.
- Ability to present business reviews and workforce strategies to client groups.
- Must be comfortable presenting to and influencing Sr. level management.
- Unsurpassed level of professionalism and ability to communicate to all levels.
- Strong leadership, decision-making, and motivational skills required to grow and develop business and people in tandem.
- Must be self-motivated and driven by the need to be successful.
- Ability to generate new business in order to execute sales targets.
- Excellent written and verbal communication skills – Word, Excel, and PowerPoint.
- Demonstrated ability to manage and resolve complex client situations in an effective manner.