Accounts Receivable Specialist

2 weeks ago


Kansas City, Missouri, United States LHH Recruitment Solutions Full time

Accounts Receivable and Collections Specialist Job Summary

This position is a great opportunity to work with a Manufacturing company in Overland Park, KS.

As the primary contact for credit and collections, you will ensure exceptional customer service while following up with customers to ensure timely payment of debts. You will post and allocate incoming daily payments, maintain thorough documentation to trace transactions and reconcile customer accounts, and provide customer service for collection issues, process payments, review account adjustments, and resolve discrepancies.

  • Key Responsibilities:
  • Serve as the primary contact for credit and collections, ensuring exceptional customer service.
  • Follow up with customers to ensure timely payment of debts.
  • Post and allocate incoming daily payments.
  • Maintain thorough documentation to trace transactions and reconcile customer accounts.
  • Provide customer service for collection issues, process payments, review account adjustments, and resolve discrepancies.
  • Ensure customer demographic information is accurate, including addresses, phone numbers, and preferred contact methods.
  • Set up repayment plans and process payments via credit cards and electronic checks (ACH) as requested.
  • Handle calls and emails from customers and partners regarding applications and payments.
  • Analyze and monitor account balances, implementing effective overdue control and follow-up for late or potentially overdue accounts.
  • Contact customers via email and phone to discuss overdue balances and encourage timely payments.
  • Monitor accounts daily to identify outstanding receivables.
  • Assist with customer account reconciliation and investigate historical data for balances.
  • Provide customer service for collection issues, process refunds, review account adjustments, and resolve discrepancies and short payments.
  • Prepare and present reports on collection activities and progress.
  • Resolve billing and customer credit challenges.
  • Reduce delinquency for assigned accounts.
  • Perform other accounts receivable collection duties as assigned.
  • Communicate and follow up effectively with the sales department regarding customer accounts.
  • Set up new customer accounts.

Benefits

This position offers a competitive hourly rate, starting at $25/hour, with opportunities for advancement and professional growth. The company provides a comprehensive benefits package, including health, vision, dental, and PTO. Additionally, the company is an Equal Opportunity Employer/Veterans/Disabled.



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