Customer Service Representative

2 months ago


Tucson, Arizona, United States Golden Corral Full time
Guest Service

We are seeking a friendly and courteous individual to provide exceptional guest service as a Cashier/Host at Golden Corral. As a key member of our team, you will be responsible for creating a positive and welcoming experience for our guests.

  • Greet guests warmly and offer a personalized invitation to return.
  • Offer assistance to guests who need help, ensuring their needs are met promptly and efficiently.
  • Process GC On the Go To-Go orders with accuracy and speed.
  • Provide friendly and courteous service on the phone.
  • Handle payments accurately and efficiently.
  • Stay up-to-date on position responsibilities and just-in-time delivery.
  • Have a thorough knowledge of our menu and prices.
Cleanliness

We take pride in maintaining a clean and organized environment for our guests. As a Cashier/Host, you will be responsible for ensuring the vestibule, host/cashier station, and surrounding areas are clean and well-maintained.

  • Maintain organization and cleanliness at the vestibule and host/cashier station.
  • Help ensure the buffet is set up properly and labels are correct.
  • Clean all buffets and surrounding areas.
  • Follow local health department laws and regulations.
  • Perform duty roster and ensure cleanliness, service, and quality standards are met.
Operational Excellence

We are committed to operational excellence and ensuring the smooth operation of our restaurant. As a Cashier/Host, you will be responsible for:

  • Informing the Manager when the money in the drawer needs to be taken to the safe to reduce the risk of robbery.
  • Ensuring drawer balances with daily paperwork.

Thank you for your interest in Golden Corral. Upon completion of your online application, you may be directed to complete an additional online questionnaire that is specific to the position in which you are applying.

The job opening listed on this page has been posted by an independent franchisee of Golden Corral Corporation. Golden Corral Corporation does not hire or employ any individuals at this franchise location. The franchisee will make all decisions with respect to applications for the position listed on this page. The name of the franchisee appears in this job posting. All questions concerning this job opportunity should be directed to the franchisee.



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